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For Companies At a Glance
- Tasks: Manage reception, greet clients, and assist with meeting room logistics.
- Company: Join a prestigious investment firm in the heart of the City.
- Benefits: Enjoy a competitive salary, generous bonuses, and excellent perks.
- Why this job: Be part of a close-knit team with opportunities for growth and development.
- Qualifications: 1-2 years of reception experience and strong IT skills required.
- Other info: Office-based role with a friendly atmosphere; May/June start.
The predicted salary is between 21600 - 43200 £ per year.
A dynamic, high end investment firm based in the City is seeking a warm, energetic and sophisticated Front of House Assistant due to an internal promotion. You will be based on an immaculate, corporate front desk working alongside one other Assistant. You will take ownership of ensuring a first class, 5* customer service to all. The ideal Front of House Assistant will have a passion for front of house and take genuine pride in what they do – this is a key hire for the firm and they need a very special individual. This is reflected in the generous salary and benefits package the successful Receptionist will receive.
THE ROLE
- Managing multiple meeting room diaries and a busy reception desk
- Meeting and greeting all clients and team
- Answering all incoming phone calls in a friendly and professional manner
- Booking couriers and taxis
- Assisting the EA team with printing and binding
- Troubleshooting basic IT problems with Teams/Zoom calls or equipment being used in meeting rooms
THE CANDIDATE
- 1-2 years’ reception experience within a corporate environment is essential
- Upbeat, positive personality with a ‘can-do’ attitude
- Proactive and helpful
- Must have great IT skills, including Teams and Zoom knowledge
This is a really fantastic and close-knit admin team; lots of room to take on additional duties in time, and progress in the business after two years in the role. Hours are 8:30 – 5:30, office based, excellent benefits package including generous bonus. If this sounds like you, please apply today. May/June start.
Front of House Assistant employer: Hera Search
Contact Detail:
Hera Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Showcase your personality during the interview. Since they’re looking for a warm and energetic individual, be sure to let your upbeat nature shine through. A friendly smile and positive attitude can make a lasting impression.
✨Tip Number 2
Familiarise yourself with the company culture and values. Research the investment firm and understand their approach to customer service. This will help you align your responses with what they value most in a Front of House Assistant.
✨Tip Number 3
Prepare to discuss your IT skills, especially with Teams and Zoom. Be ready to provide examples of how you've used these tools effectively in previous roles, as this is crucial for managing meetings and troubleshooting.
✨Tip Number 4
Demonstrate your proactive nature by thinking of ways you could improve the front desk operations. Bring ideas to the table during your interview about how you can enhance customer service or streamline processes.
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any reception or front of house roles. Emphasise your customer service skills and any IT proficiency, particularly with Teams and Zoom.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for front of house roles. Mention specific examples of how you've provided excellent customer service in the past and how you embody the upbeat, positive personality they are looking for.
Highlight Relevant Skills: In your application, clearly outline your IT skills and experience managing busy reception desks or meeting room diaries. This will demonstrate your capability to handle the responsibilities of the role effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a Front of House Assistant.
How to prepare for a job interview at Hera Search
✨Show Your Enthusiasm
Make sure to convey your passion for front of house roles during the interview. A warm and energetic personality is key, so let your enthusiasm shine through in your responses and body language.
✨Demonstrate Customer Service Skills
Prepare examples from your previous experience that showcase your ability to provide excellent customer service. Highlight situations where you went above and beyond to ensure a positive experience for clients.
✨Familiarise Yourself with Technology
Since the role requires good IT skills, especially with Teams and Zoom, brush up on these platforms before the interview. Be ready to discuss how you've used them in past roles or how you would troubleshoot common issues.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth within the firm. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
