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For Companies At a Glance
- Tasks: Manage reception, greet clients, and assist with meeting room logistics.
- Company: Join a high-end investment firm known for its professional environment.
- Benefits: Enjoy a generous salary, bonuses, and opportunities for career progression.
- Why this job: Be part of a close-knit team and deliver top-notch customer service.
- Qualifications: 1-2 years of reception experience and strong IT skills required.
- Other info: Office-based role with a friendly atmosphere and potential for growth.
The predicted salary is between 28800 - 43200 £ per year.
A dynamic, high end investment firm based in the City is seeking a warm, energetic and sophisticated Front of House Assistant due to an internal promotion. You will be based on an immaculate, corporate front desk working alongside one other Assistant. You will take ownership of ensuring a first class, 5* customer service to all. The ideal Front of House Assistant will have a passion for front of house and take genuine pride in what they do – this is a key hire for the firm and they need a very special individual. This is reflected in the generous salary and benefits package the successful Receptionist will receive.
THE ROLE
- Managing multiple meeting room diaries and a busy reception desk
- Meeting and greeting all clients and team
- Answer all incoming phone calls in a friendly and professional manner
- Booking couriers and taxis
- Assisting the EA team with printing and binding
- Troubleshoot basic IT problems with Teams/Zoom calls or equipment being used in meeting rooms
THE CANDIDATE
- 1-2 years’ reception experience within a corporate environment is essential
- Upbeat, positive personality with a ‘can-do’ attitude
- Proactive and helpful
- Must have great IT skills, including Teams and Zoom knowledge
This is a really fantastic and close-knit admin team; lots of room to take on additional duties in time, and progress in the business after two years in the role. Hours are 8:30 – 5:30, office based, excellent benefits package including generous bonus.
If this sounds like you, please apply today. May/June start.
Front of House Assistant employer: Hera Search
Contact Detail:
Hera Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Familiarise yourself with the company culture and values. Since this is a high-end investment firm, showcasing your understanding of professionalism and customer service during any interactions can set you apart.
✨Tip Number 2
Practice your greeting and phone etiquette. As a Front of House Assistant, you'll be the first point of contact, so demonstrating a warm and friendly approach in mock scenarios can help you feel more confident.
✨Tip Number 3
Brush up on your IT skills, especially with Teams and Zoom. Being able to troubleshoot basic issues will show that you're proactive and ready to handle the technical aspects of the role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the team dynamics and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any reception or front of house roles. Emphasise your customer service skills and any specific IT knowledge, particularly with Teams and Zoom.
Craft a Compelling Cover Letter: Write a cover letter that showcases your upbeat personality and 'can-do' attitude. Mention why you are passionate about front of house roles and how you can contribute to the team’s success.
Highlight Relevant Experience: In your application, clearly outline your 1-2 years of reception experience in a corporate environment. Provide examples of how you've managed busy reception desks or handled multiple tasks effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Hera Search
✨Show Your Enthusiasm
Make sure to convey your passion for front of house roles during the interview. Share specific examples of how you've provided excellent customer service in the past, as this will demonstrate your genuine interest in the position.
✨Prepare for Common Scenarios
Think about potential situations you might face in this role, such as managing a busy reception desk or troubleshooting IT issues. Be ready to discuss how you would handle these scenarios effectively, showcasing your problem-solving skills.
✨Highlight Your IT Skills
Since the role requires proficiency in Teams and Zoom, be prepared to discuss your experience with these tools. You could even mention any relevant training or certifications that highlight your technical abilities.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company culture and team dynamics. Inquire about opportunities for growth within the firm, as this demonstrates your long-term commitment to the role.
