At a Glance
- Tasks: Lead account management and drive revenue growth in a dynamic cosmetics company.
- Company: Hera Beauty Ltd, a fast-growing cosmetics manufacturer with a stellar reputation.
- Benefits: Competitive salary, company bonus, pension, employee discounts, and free parking.
- Other info: Join a talented team and foster a customer-first culture in a thriving environment.
- Why this job: Make an immediate impact in a high-profile role with significant growth opportunities.
- Qualifications: Proven B2B sales leadership experience, ideally in FMCG or personal care sectors.
The predicted salary is between 60000 - 80000 € per year.
Hera Beauty Ltd is a fast-growing cosmetics manufacturing business with an enviable reputation for quality, innovation, and partnership. We're proud to work with some of the most exciting brands in personal care, and as our business scales, so does the ambition behind our commercial team. This is a brand-new role, created because we've grown. We need a commercially sharp, people-first leader to take day-to-day ownership of our account management function protecting what we've built, and driving what comes next.
If you're a B2B sales leader who thrives in technically complex, relationship-driven environments and you want a role where your impact will be immediate and visible, we'd love to hear from you.
Why This Role, Why Now
Hera Beauty has grown significantly and this role exists because of that success. You'll step in as the single point of accountability for revenue delivery across our customer base, leading a talented team and working hand-in-hand with the Commercial Director to shape how we go to market. You'll own the relationship with our top account, lead joint business planning across all key accounts, and build the operational rigour that lets our commercial team perform at its best. This is a high-profile, high-impact position with real scope to leave your mark.
What You'll Be Doing
- Revenue and Account Management: Own the annual revenue target across all key and managed accounts, with full accountability for delivery and forecast accuracy. Act as the senior commercial relationship holder for our anchor account, working closely with the dedicated Senior AM. Lead joint business planning across key accounts - commercially rigorous and aligned to our growth objectives. Identify and execute growth opportunities - volume, range extension, NPD listings, and new categories. Set performance standards and escalation protocols for small accounts managed via the Inside Sales Executive.
- Pricing and Commercial Proposals: Own the commercial approval process for complex pricing proposals involving formulation and packaging variables. Develop robust, defensible pricing models that balance margin protection with competitive positioning. Ensure the team has the tools, templates, and capability to turn around accurate proposals within agreed timescales.
- Team Leadership and Development: Line manage and develop a team of five, setting clear objectives, running 1:1s, and building individual development plans. Foster a high-performance, customer-first culture with strong commercial acumen at its core. Recruit and onboard commercial talent as the business continues to grow.
- Commercial Operations and Insight: Drive accurate CRM usage and pipeline reporting across the accounts and new business team. Deliver monthly revenue forecasts, account performance reports, and risk registers to the Commercial Director and board. Work cross-functionally with operations, finance, and R&D to ensure customer commitments are deliverable and margin is protected.
What We're Looking For
Essential Experience: Significant B2B sales leadership experience, ideally in FMCG, personal care, cosmetics, contract manufacturing, or adjacent sectors. A proven track record managing large, complex customer accounts and protecting high-value revenue relationships. Experience leading and developing commercial teams including Account Managers and sales support functions. Strong grasp of consultative, long-cycle sales (6 - 12 months) involving multiple stakeholders and technical variables. Commercial fluency in pricing, margin management, and proposal development - comfortable challenging numbers and building business cases. Experience working cross-functionally with operations, supply chain, or R&D in a product manufacturing environment.
Highly Desirable: Background in personal care, toiletries, or beauty - an understanding of formulation and packaging complexity is a real advantage. Experience managing a customer representing a disproportionately large share of revenue. Exposure to NPD commercialisation - briefing, costing, and negotiating new product listings with retail or brand customers. Familiarity with CRM platforms such as Salesforce or HubSpot.
Benefits: 37.5 hour week; Monday - Friday; 8am to 4pm. Company Bonus Scheme. Quarterly Incentives. Long service award. Company pension. Employee discount. Free on-site parking.
Head of Account Management and Sales Operations in Peterborough employer: Hera Beauty Ltd
Hera Beauty Ltd is an exceptional employer, offering a dynamic work environment where innovation and quality are at the forefront of our mission. As a fast-growing cosmetics manufacturing business, we provide our employees with ample opportunities for professional development and career progression, all while fostering a collaborative and customer-first culture. Located in a vibrant area, our team enjoys a supportive atmosphere, competitive benefits, and the chance to make a tangible impact in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Account Management and Sales Operations in Peterborough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and values, especially in the cosmetics sector. This will help you tailor your responses and show that you're genuinely interested in Hera Beauty and what they stand for.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Head of Account Management and Sales Operations. Highlight your B2B sales leadership skills and how you can drive revenue growth while managing key accounts effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Hera Beauty. Let’s make your dream job a reality!
We think you need these skills to ace Head of Account Management and Sales Operations in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your B2B sales leadership experience and any relevant achievements in account management. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven revenue and managed complex accounts in the past.
Showcase Your Team Leadership Skills:Since this role involves leading a team, make sure to highlight your experience in developing and managing teams. We love seeing how you've fostered a high-performance culture and supported your team's growth.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hera Beauty Ltd
✨Know Your Numbers
As a candidate for the Head of Account Management and Sales Operations, you need to be comfortable with numbers. Brush up on your revenue targets, pricing models, and any relevant metrics from your previous roles. Be ready to discuss how you've driven growth and managed complex accounts in the past.
✨Showcase Your Leadership Style
This role requires a people-first leader, so think about your leadership style and how it aligns with Hera Beauty's culture. Prepare examples of how you've developed teams, set objectives, and fostered a high-performance environment. Highlight your experience in managing and mentoring account managers.
✨Understand the Industry Landscape
Familiarise yourself with the cosmetics and personal care industry, especially trends related to B2B sales. Be prepared to discuss how you can leverage your knowledge of formulation and packaging complexities to drive business success. This will show that you're not just a sales leader but also an industry expert.
✨Prepare for Cross-Functional Collaboration
Since this role involves working closely with operations, finance, and R&D, think about your experiences in cross-functional teams. Prepare to discuss how you've successfully collaborated with different departments to meet customer commitments and protect margins. This will demonstrate your ability to navigate complex organisational structures.
