At a Glance
- Tasks: Lead account management and drive revenue growth in a dynamic cosmetics company.
- Company: Hera Beauty Ltd, a fast-growing cosmetics manufacturer with a stellar reputation.
- Benefits: Company bonus scheme, quarterly incentives, pension, employee discounts, and free parking.
- Other info: Join a talented team and shape the future of our commercial strategy.
- Why this job: Make an immediate impact in a high-profile role with real growth opportunities.
- Qualifications: B2B sales leadership experience and strong relationship-building skills.
The predicted salary is between 60000 - 80000 € per year.
Hera Beauty Ltd is a fast-growing cosmetics manufacturing business with an enviable reputation for quality, innovation, and partnership. We're proud to work with some of the most exciting brands in personal care, and as our business scales, so does the ambition behind our commercial team. This is a brand-new role, created because we've grown. We need a commercially sharp, people-first leader to take day-to-day ownership of our account management function protecting what we've built, and driving what comes next. If you're a B2B sales leader who thrives in technically complex, relationship-driven environments and you want a role where your impact will be immediate and visible, we'd love to hear from you.
Why This Role, Why Now
Hera Beauty has grown significantly and this role exists because of that success. You'll step in as the single point of accountability for revenue delivery across our customer base, leading a talented team and working hand-in-hand with the Commercial Director to shape how we go to market. You'll own the relationship with our top account, lead joint business planning across all key accounts, and build the operational rigour that lets our commercial team perform at its best. This is a high-profile, high-impact position with real scope to leave your mark.
What You'll Be Doing
- Revenue and Account Management: Own the annual revenue target across all key and managed accounts, with full accountability for delivery and forecast accuracy. Act as the senior commercial relationship holder for our anchor account, working closely with the dedicated Senior AM. Lead joint business planning across key accounts - commercially rigorous and aligned to our growth objectives. Identify and execute growth opportunities - volume, range extension, NPD listings, and new categories. Set performance standards and escalation protocols for small accounts managed via the Inside Sales Executive.
- Pricing and Commercial Proposals: Own the commercial approval process for complex pricing proposals involving formulation and packaging variables. Develop robust, defensible pricing models that balance margin protection with competitive positioning. Ensure the team has the tools, templates, and capability to turn around accurate proposals within agreed timescales.
- Team Leadership and Development: Line manage and develop a team of five, setting clear objectives, running 1:1s, and building individual development plans. Foster a high-performance, customer-first culture with strong commercial acumen at its core. Recruit and onboard commercial talent as the business continues to grow.
- Commercial Operations and Insight: Drive accurate CRM usage and pipeline reporting across the accounts and new business team. Deliver monthly revenue forecasts, account performance reports, and risk registers to the Commercial Director and board.
Monday - Friday; 8am to 4pm Company Bonus Scheme Quarterly Incentives Long service award Company pension Employee discount Free on-site parking
Head of Account Management and Sales Operations employer: Hera Beauty Ltd
Hera Beauty Ltd is an exceptional employer, offering a dynamic work environment where innovation and quality are at the forefront of our mission. As a fast-growing cosmetics manufacturing business, we provide our employees with ample opportunities for professional growth, a supportive team culture, and competitive benefits including a company bonus scheme and employee discounts. Join us in a role that not only allows you to make an immediate impact but also fosters your development within a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Account Management and Sales Operations
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their products and values, especially since Hera Beauty prides itself on quality and innovation. Tailor your answers to show how you can contribute to their growth and success.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. Focus on showcasing your B2B sales experience and how you’ve driven results in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Hera Beauty team. Let’s make that connection happen!
We think you need these skills to ace Head of Account Management and Sales Operations
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the cosmetics industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about the opportunity to lead our account management and sales operations.
Tailor Your Experience:Make sure to highlight your relevant experience in B2B sales and account management. We’re looking for someone who can demonstrate their ability to thrive in complex, relationship-driven environments, so be specific about your past successes and how they relate to this role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points where necessary to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it gives you a chance to explore more about Hera Beauty and what we stand for!
How to prepare for a job interview at Hera Beauty Ltd
✨Know Your Numbers
As a Head of Account Management and Sales Operations, you'll need to demonstrate your understanding of revenue targets and forecasting. Brush up on key metrics related to sales performance and be ready to discuss how you've successfully managed revenue in previous roles.
✨Showcase Your Leadership Style
This role requires a people-first leader, so think about your leadership approach. Prepare examples of how you've developed teams, set objectives, and fostered a high-performance culture. Be ready to discuss how you handle challenges and motivate your team.
✨Understand the Market Landscape
Familiarise yourself with Hera Beauty's position in the cosmetics industry. Research their key accounts and competitors. Being able to speak knowledgeably about market trends and how they impact account management will show that you're commercially sharp.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in complex, relationship-driven environments. Think of scenarios where you've identified growth opportunities or navigated difficult negotiations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
