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For Companies At a Glance
- Tasks: Install, service, and repair heat pump systems while ensuring customer satisfaction.
- Company: Join Heppelthwaite the Red Van Plumbers, a family-run business since 1948.
- Benefits: Enjoy excellent career opportunities, ongoing training, and a company van.
- Why this job: Be part of an award-winning team with a focus on renewable energy and customer service.
- Qualifications: Experience in heat pumps and a valid driving licence are required.
- Other info: Flexible working hours with potential out-of-hours opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Heppelthwaite the Red Van Plumbers are an expanding company and have heat pump installer jobs available. If you’re interested in joining our team then please do not hesitate to get in touch. We are always looking to recruit experienced heat pump installers.
Contact us at info@redvanplumbers.co.uk or call 01628 533 550.
OVERVIEW
- Role: Heat Pump Installer
- Benefits include: Excellent career opportunities, Ongoing training, Full time employment, Good rates of pay, Holiday allowance, Company Van, Work phone, Tablet and Uniform.
- Salary: £28,000 – £40,000. Based on experience and qualifications. Incentives and out of hours opportunities available.
- Working hours: Monday to Friday (8 hours per day)
We’re a family run plumbing and heating company established in 1948. Heppelthwaite the Red Van Plumbers are also part of the award winning Evans group, which is made up of 4 divisions specialising in different areas of plumbing, heating and renewable energy. This provides our staff with many opportunities to progress their career in different areas of the plumbing and heating industry.
Experience in the following areas are required:
- Heat Pumps breakdown, repairs and servicing
- Driving license
Principal Tasks and Duties
- Undertake the servicing, repair and maintenance of heat pump systems.
- To service and repair heat pumps as required and working in accordance with up to date manufacturer guidelines.
- To undertake an assessment of repairs and to diagnose faults. Where necessary provide appropriate action ensuring the heating system is left in good working order and that the customer is left informed and satisfied.
- Where a fix is not possible on the same day, provide information to the customer service team that will enable a decision to be made on the best and most cost effective course of action to resolve the problem.
- Highlight and manage risks. Ensuring risk assessment and safety plans are in place when appropriate.
- To be able to undertake general plumbing and basic multi-trade tasks.
- Ensure accurate and timely completion of work and advise the customer service team of any delays or early completion.
- Liaise closely with and support the coordinators, supervisors and directors. Receive and follow instructions accordingly.
- To be able to work out of hours from time to time.
- Ensure brand compliance, maintaining a clean and tidy van and personal attire.
- To be capable of using modern technology such as a tablet and smart phone.
Values
Our reputation is everything so we pride ourselves on providing a high standard of customer service. We expect our engineers to be well mannered, presentable, punctual, helpful and efficient.
Contact Detail:
Heppelthwaite the Red Van Plumbers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heat Pump Installer
✨Tip Number 1
Make sure to highlight your experience with heat pumps during any conversations you have with the company. They are looking for installers who can demonstrate their skills in breakdowns, repairs, and servicing, so be ready to discuss specific examples from your past work.
✨Tip Number 2
Familiarise yourself with the latest manufacturer guidelines for heat pump systems. Showing that you are up-to-date with industry standards will impress the hiring team and demonstrate your commitment to quality service.
✨Tip Number 3
Prepare to discuss your approach to customer service. Since the company values a high standard of customer interaction, think of ways you've ensured customer satisfaction in previous roles and be ready to share those stories.
✨Tip Number 4
If you have experience with modern technology like tablets and smartphones, mention it! The role requires using these tools, so demonstrating your comfort with technology can set you apart from other candidates.
We think you need these skills to ace Heat Pump Installer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in heat pump installation, servicing, and repairs. Include specific examples of past work that demonstrate your skills and knowledge in this area.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your interest in the Heat Pump Installer position but also showcases your understanding of Heppelthwaite the Red Van Plumbers' values and commitment to customer service.
Highlight Relevant Qualifications: Clearly list any certifications or qualifications related to heat pumps and plumbing. If you have a driving license, mention it as it's essential for the role.
Showcase Your Soft Skills: In addition to technical skills, emphasise your soft skills such as communication, punctuality, and teamwork. These are crucial for maintaining the high standard of customer service expected by the company.
How to prepare for a job interview at Heppelthwaite the Red Van Plumbers
✨Showcase Your Experience
Be prepared to discuss your previous experience with heat pumps, including any specific breakdowns, repairs, or servicing you've performed. Highlighting relevant projects will demonstrate your expertise and suitability for the role.
✨Understand the Company Values
Familiarise yourself with Heppelthwaite the Red Van Plumbers' commitment to customer service and their reputation in the industry. During the interview, express how your personal values align with theirs, showcasing your dedication to high standards.
✨Prepare for Technical Questions
Expect technical questions related to heat pump systems, including troubleshooting and maintenance scenarios. Brush up on manufacturer guidelines and be ready to explain your thought process when diagnosing faults.
✨Demonstrate Communication Skills
Since the role involves liaising with customers and team members, practice articulating your thoughts clearly. Show that you can explain complex issues in a way that customers can understand, ensuring they feel informed and satisfied.
