Infrastructure Support Analyst
Infrastructure Support Analyst

Infrastructure Support Analyst

Tiverton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our IT team to modernise and maintain our infrastructure while supporting end-users.
  • Company: Be part of a forward-thinking organisation embracing modern workplace technologies.
  • Benefits: Enjoy a 35-hour work week with a flexible Monday to Friday schedule.
  • Why this job: Contribute to impactful IT transformations in a collaborative and innovative environment.
  • Qualifications: Extensive networking knowledge and experience with Windows Server and Azure required.
  • Other info: Opportunity to work with cutting-edge technologies and enhance your IT skills.

The predicted salary is between 36000 - 60000 £ per year.

We welcome internal and external applications for this opportunity in our IT Team.

Scope:

We are looking for an experienced Infrastructure analyst required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practices.

Key Objectives:

  • Supporting the modernisation of all aspects of IT within the business.
  • Assisting the Support desk.
  • Analysing the existing infrastructure and suggesting/researching improvements.
  • Monitoring and maintaining all aspects of the infrastructure.
  • Provide business focused information as required.

Skills:

  • Extensive knowledge of networking (DNS, DHCP, TCP, IP/Subnetting, VLANs).
  • Windows Server 2016-2019.
  • Office/Microsoft 365 (F through to E suites).
  • Modern identities & security.
  • Azure (PaaS, IaaS) security & governance.
  • Familiar with firewall configuration & advance threat hunting.
  • Experience with security tools and general vulnerability management.
  • Production of documentation for end users and the support desk.

Summary of Daily Duties:

  • Monitor and maintain the infrastructure.
  • Undertake regular patch/upgrade activities.
  • Assist IT support team with end-user queries.
  • Assist in configuring end user devices (new hardware/policy/compliance management).

Hours of Work:

Monday to Friday: 9am – 5pm. 1-hour for lunch. 35-hours per week.

Infrastructure Support Analyst employer: HepcoMotion

As an Infrastructure Support Analyst with us, you'll be part of a dynamic IT team dedicated to modernising our systems and embracing innovative technologies. We pride ourselves on fostering a collaborative work culture that encourages professional growth through continuous learning and development opportunities. Located in a vibrant area, we offer a supportive environment where your contributions are valued, and you can make a meaningful impact on the organisation's IT landscape.
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Contact Detail:

HepcoMotion Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Infrastructure Support Analyst

✨Tip Number 1

Familiarise yourself with the latest trends in modern workplace technologies. Being able to discuss how these technologies can be integrated into existing systems will show your proactive approach and understanding of the role.

✨Tip Number 2

Brush up on your networking knowledge, especially around DNS, DHCP, and VLANs. Be prepared to discuss specific scenarios where you've successfully implemented or troubleshot these technologies in past roles.

✨Tip Number 3

Gain a solid understanding of Azure services, particularly PaaS and IaaS. Highlight any relevant experience you have with cloud security and governance during your discussions to demonstrate your expertise.

✨Tip Number 4

Prepare to showcase your documentation skills. Think of examples where you've created user-friendly guides or support documentation, as this is crucial for assisting both end-users and the support desk.

We think you need these skills to ace Infrastructure Support Analyst

Networking Knowledge (DNS, DHCP, TCP/IP, Subnetting, VLANs)
Windows Server 2016-2019
Microsoft 365 Administration
Modern Identity and Security Management
Azure PaaS and IaaS
Firewall Configuration
Advanced Threat Hunting
Security Tools Proficiency
Vulnerability Management
Documentation Skills
End-User Support
Device Configuration and Compliance Management
Monitoring and Maintenance of IT Infrastructure
Patch and Upgrade Management
Analytical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your knowledge of networking, Windows Server, and Azure, as these are key requirements for the role.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific projects or experiences that demonstrate your ability to support IT modernisation and infrastructure improvements.

Showcase Relevant Skills: Clearly outline your technical skills related to DNS, DHCP, TCP/IP, and firewall configuration. Provide examples of how you've used these skills in previous roles to solve problems or improve systems.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at HepcoMotion

✨Showcase Your Technical Knowledge

Make sure to brush up on your knowledge of networking concepts like DNS, DHCP, and VLANs. Be prepared to discuss your experience with Windows Server 2016-2019 and Microsoft 365, as these are crucial for the role.

✨Demonstrate Problem-Solving Skills

Be ready to provide examples of how you've analysed existing infrastructure and suggested improvements in previous roles. This will show your ability to think critically and contribute to the modernisation efforts.

✨Familiarise Yourself with Security Practices

Since the role involves security tools and vulnerability management, it’s important to understand basic security principles. Prepare to discuss any experience you have with firewall configuration and threat hunting.

✨Prepare Questions for the Interviewers

Think of insightful questions about the company's IT transition and the technologies they are adopting. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Infrastructure Support Analyst
HepcoMotion
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  • Infrastructure Support Analyst

    Tiverton
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-04-24

  • H

    HepcoMotion

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