Director, Value Communications in Cardiff

Location: Cardiff or Bicester (Hybrid – 3 days in office)

At HEOR, our value communication specialists navigate complex evidence with clarity and precision to define the true, differentiating value of an intervention. We turn complex data into clear, compelling, evidence-based narratives, tailored to the target audience.

What sets us apart is our integrated approach, combining scientific rigor with creative expertise to bring evidence to life through clear, compelling, and impactful communications.

We're now looking for a director to lead this evolving function, combining strategic and commercial leadership with a passion for scientific storytelling, innovation, and collaboration. This is a role for someone who believes the best ideas are built together and values the energy and creativity that come from in-person connection.

The opportunity

As director, you'll shape both our client work and future direction, leading the growth of your function, strengthening client partnerships, and ensuring consistently high-quality, impactful delivery. Working closely with senior leaders, you'll contribute to the wider HEOR strategy while evolving our value communications offering. Alongside this, you'll develop and inspire a talented team, ensuring we continue to deliver exceptional, scientifically rigorous work and build the capabilities we need for the future.

You will work in close partnership with the creative director, who leads creative strategy and execution, to bring scientific stories to life in compelling and engaging ways.

You'll bring leadership across three key areas:

• Commercial and strategic leadership
  • Drive business growth through proactive strategy development and strong pipeline management
  • Lead and oversee proposals, ensuring compelling, high-quality responses with strong scientific narratives and appropriate commercial framing
  • Build long-term client partnerships and play a senior role across key accounts
  • Represent the business externally through conferences, client meetings, and industry engagement
  • Contribute to the evolution and innovation of our HEOR and value communications offering, particularly in scientific storytelling and evidence communication
  • Partner with the creative director to ensure integrated, high-impact communication approaches that combine robust science with effective creative execution
• Operational excellence and delivery
  • Hold accountability for P&L within your function, ensuring sustainable growth and cost control
  • Oversee project delivery to ensure quality, timelines, and budgets are consistently met
  • Maintain visibility of pipeline and resourcing, anticipating challenges and enabling smooth delivery
  • Champion best practice, quality standards, and continuous improvement across all outputs
• People leadership and development
  • Lead, mentor, and grow a high-performing writing/value communications team, fostering a culture of accountability, learning, and collaboration
  • Shape people strategy, attraction, development, retention and engagement
  • Identify future skills needs and build capability within your function
  • Encourage innovation and thought leadership, keeping both you and your team at the forefront of methodological and market developments

Requirements

• Extensive experience delivering value communication and medical writing materials, ensuring strategic alignment, scientific rigor, and high-quality execution
• Proven experience leading medical writing/value communication teams in a consultancy or commercial research environment
• Strong commercial acumen, including P&L responsibility and pipeline management
• A track record of winning business, developing proposals, and building trusted client relationships
• The ability to balance strategic thinking with hands-on oversight of delivery
• Confident leadership style, with the ability to inspire, mentor, and guide diverse technical team
• Excellent communication skills, with the ability to influence both internally and externally
• A higher degree (or equivalent experience) in a relevant technical discipline
• A strong understanding of market dynamics, client needs, and industry trends

We believe that great work comes from great collaboration. That's why we're building an environment where people come together to share ideas, challenge thinking, and support each other in doing their best work. You'll be joining a team that values:

• Connection - building strong relationships across teams and with clients
• Creativity - encouraging new thinking and innovative approaches
• Quality - delivering rigorous, impactful work we're proud of
• Growth - for our people, our services, and our business

If you're looking for a leadership role where you can genuinely shape direction, build a team, and make an impact, while being part of a collaborative and engaged culture, we'd love to hear from you.

Benefits

• Competitive compensation and benefits package, including:
• A ‘learning’ culture focused on personal development and supported by study bursaries
• Workplace pension scheme
• Range of high street, supermarket, restaurant, gym membership, holiday and entertainment discounts via Pluxee
• Employee assistance programme
• Employees are given an additional day of leave for: their wedding and moving house
• Annual leave purchase scheme of up to 10 additional days’ leave per year

If you would like to request any reasonable adjustment, for any part of the recruitment process (including application), please let us know by emailing careers@heor.co.uk