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- Tasks: Repair and maintain ground care machinery while providing excellent customer service.
- Company: Join Henton and Chattell, a top ground care machinery dealership with a family business vibe since 1931.
- Benefits: Enjoy competitive pay, full training, a contributory pension scheme, and company discounts.
- Why this job: Be part of a friendly team that values your contributions and offers growth opportunities.
- Qualifications: Mechanical experience preferred; training provided for those eager to learn about ground care machinery.
- Other info: Work Monday to Friday with potential overtime and enjoy 22 days holiday plus bank holidays.
The predicted salary is between 24000 - 36000 £ per year.
Henton and Chattell is the East Midlands leading ground care machinery dealership, with a reputation for providing quality service and care for its customers. Established as a family business in 1931, H&C today is made up of over 85 parts, service, sales and support team members. The company proudly works with market leading manufacturers, including Kubota, Baroness, Yamaha, EGO Power+, Stihl and other major brands in the ground care, agriculture and homeowner sectors.
The business is focused on delivering the highest standards of service, with a friendly and professional approach. The H&C team makes the difference, investing in its teams and technology to achieve success.
About the role: H&C is looking for technicians with drive and passion to provide excellent service for their customers. Ideally with experience of ground care machinery diagnostics, repairs and maintenance but not essential if you have mechanical experience as training would be provided. Training will be provided with key manufacturers, to ensure that your skills and knowledge grow in this important position.
Your Duties will include:
- Repairing, reworking and checking returned machinery
- Carrying out Pre-Delivery Inspections (PDI)
- Service and repairs to all makes and models of grass cutting machinery and associated equipment
- Determining repair method and identification and fitting of replacement parts
- Using the computerised systems to identify parts and service information
- General housekeeping in the working area
Experience:
- Knowledge and experience using methods, materials, tools and techniques in the repair and maintenance of mechanical machinery including small engines
- Ability to work on own initiative
- Competent in the use of computerised systems
- Ability to diagnose problems and find solutions
Behaviours/Attitude:
- Positive, professional, and enthusiastic attitude
- Works calmly under pressure
- High degree of honesty and integrity
- Receptive to new ideas and ways of working
- Resourceful and patient
- Ability to communicate well with customers
- Great customer service
- Ability to plan and coordinate your own workload within a team
- Self-motivated and conscientious
We Offer:
- Competitive salary based on experience and knowledge
- Excellent working conditions
- Full training on our systems will be provided
- Full support and development
- Contributory pension scheme
- Company Discount
- Sick Pay
- Yearly Bonus
Hours of work: Monday - Friday, Overtime, dependent on workload. Holidays: 22 days plus bank holidays.
Why join the H&C team? Henton and Chattell is a leading business in the groundcare, agricultural and homeowner garden machinery sector. Our people make the H&C difference. We appreciate that everyone's hard work and commitment is the key to our success and genuinely appreciate and reward each person for their highly valued contribution. The friendly, caring and professional approach makes the H&C environment an enjoyable place to work. We value diversity and inclusion.
Job Type: Full-time
Expected hours: 42.5 per week
Additional pay: Yearly bonus
Benefits: Company pension, Employee discount, On-site parking, Sick pay
Schedule: Monday to Friday
Licence/Certification: Driving Licence (preferred)
Work Location: In person
Garden Machinery Technician/Mechanic employer: Henton Chattell
Contact Detail:
Henton Chattell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Machinery Technician/Mechanic
✨Tip Number 1
Familiarise yourself with the specific brands and types of machinery that Henton and Chattell works with, such as Kubota and Stihl. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase any hands-on experience you have with mechanical repairs, even if it's not directly related to garden machinery. Highlighting your problem-solving skills and ability to work independently can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle pressure and maintain a positive attitude in challenging situations. Henton and Chattell values a calm and professional approach, so sharing relevant examples can make a strong impression.
✨Tip Number 4
Emphasise your willingness to learn and adapt, especially regarding new technologies and systems. Since training will be provided, showing enthusiasm for personal development can align well with the company's focus on investing in their team.
We think you need these skills to ace Garden Machinery Technician/Mechanic
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant mechanical experience, especially with ground care machinery. Include any specific skills related to diagnostics, repairs, and maintenance that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for mechanics and customer service. Mention why you want to work for Henton and Chattell and how your values align with their commitment to quality service.
Highlight Relevant Experience: If you have previous experience in repairing or maintaining machinery, be sure to detail this in your application. Even if your experience is not directly related, emphasise transferable skills and your ability to learn quickly.
Show Enthusiasm: In both your CV and cover letter, convey your enthusiasm for the role and the company. Mention your willingness to undergo training and your eagerness to contribute positively to the team at Henton and Chattell.
How to prepare for a job interview at Henton Chattell
✨Show Your Passion for Machinery
Make sure to express your enthusiasm for garden machinery and the role of a technician. Share any personal experiences or projects you've worked on that demonstrate your interest in mechanical work.
✨Highlight Relevant Experience
Even if you don't have direct experience with ground care machinery, emphasise any mechanical experience you have. Discuss specific tools, techniques, or types of machinery you've worked with to showcase your transferable skills.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've diagnosed and solved mechanical issues in the past. This will show your ability to think critically and find solutions, which is crucial for the role.
✨Emphasise Customer Service Skills
Since great customer service is key for Henton and Chattell, be ready to discuss how you've effectively communicated with customers in previous roles. Highlight your ability to remain calm under pressure and provide excellent service.
