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- Tasks: Lead teams to deliver impactful support services for people with sight loss.
- Company: Henshaws, a charity dedicated to empowering individuals with disabilities.
- Benefits: Full-time role with opportunities for personal and professional growth.
- Why this job: Make a real difference in the community while shaping vital support services.
- Qualifications: Experience in managing teams and strong financial management skills required.
- Other info: We value lived experience and offer adjustments during recruitment.
The predicted salary is between 36000 - 60000 £ per year.
Head of Enablement (Operations/Service Delivery) – Sight Loss Support Team – Henshaws
Henshaws Manchester, England, United Kingdom
Overview
Henshaws is a northern charity supporting people living with sight loss and other disabilities. Our aim is for everyone, wherever they are, to live independently and fulfil their potential. Through support, advice, training and community-based services, we help build confidence, skills, and opportunities for people and their families.
About the role
You will be leading the Enablement and Digital Enablement Teams, which form part of our Sight Loss Support service in Manchester. The Enablement service includes practical skills training, digital support, counselling, and community hub activities. In the last year, we worked with over 3,700 people (1,100 new users), through nearly 29,000 interactions across Greater Manchester & Merseyside.
Your role will be operational: delivering high-quality, outcome-focused services; ensuring excellent standards of safeguarding and quality; managing budgets, contracts and reporting; and working alongside commissioners, funders and partners. You will also contribute to the wider leadership of the Sight Loss Support Team.
Key responsibilities
- Lead and manage the Enablement & Digital Enablement teams day-to-day.
- Ensure services deliver measurable outcomes and maintain high quality & safeguarding standards.
- Oversee budgets, contracts, and required reporting.
- Develop sustainable relationships with commissioners, funders & community partners.
- Work closely with Heads of Children & Young People and First Steps to deliver cohesive service strategy.
What we’re looking for
- Experience in managing multiple teams or services, including across different locations or disciplines.
- Strong skills in financial & service management.
- Proven ability to work collaboratively with commissioners, partners and funders.
- Background in developing services or partnerships in health, social care or the voluntary sector.
- Commitment to equality, inclusion, and the mission of Henshaws.
- Experience with NHS or local authority commissioned services.
- Understanding of health and social care funding mechanisms.
- Enhanced DBS check required (children & adults).
- Able to travel regularly across Greater Manchester and region.
- We welcome applicants with lived experience of sight loss or disability, and will make reasonable adjustments during recruitment.
Seniority level
- Director
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Non-profit Organizations
This is a chance to lead a vital service at the heart of community support for people with sight loss. You’ll be shaping how we deliver independence, wellbeing and digital inclusion. For someone with senior service management experience in health, social care or the charity sector, this role offers both challenge and opportunity to make a strong, meaningful impact.
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Head of Enablement (Operations/Service Delivery) - Sight Loss Support Team - Henshaws employer: Henshaws
Contact Detail:
Henshaws Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Enablement (Operations/Service Delivery) - Sight Loss Support Team - Henshaws
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Henshaws and understanding their mission. Think about how your experience aligns with their goals and be ready to share specific examples of your past successes in service delivery.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your leadership style and how you’ve managed teams effectively in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Henshaws team.
We think you need these skills to ace Head of Enablement (Operations/Service Delivery) - Sight Loss Support Team - Henshaws
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Enablement role. Highlight your experience in managing teams and delivering high-quality services, as this is what we’re really looking for!
Showcase Your Passion: Let your enthusiasm for supporting people with sight loss shine through. We want to see your commitment to equality and inclusion, so share any relevant experiences that demonstrate this.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see how you fit the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Henshaws
✨Know Your Stuff
Make sure you understand Henshaws' mission and the specific services they provide. Familiarise yourself with their approach to supporting people with sight loss and how your experience aligns with their goals. This will show that you're genuinely interested in the role and the organisation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or projects in the past. Highlight your ability to deliver high-quality, outcome-focused services and how you've maintained standards in previous roles. Be ready to discuss your approach to collaboration with partners and funders.
✨Financial Savvy is Key
Since the role involves managing budgets and contracts, brush up on your financial management skills. Be prepared to discuss your experience with budgeting and reporting, and how you've ensured financial sustainability in past positions. This will demonstrate your capability to handle the operational aspects of the role.
✨Emphasise Your Commitment to Inclusion
Henshaws values equality and inclusion, so be sure to express your commitment to these principles. Share any relevant experiences that showcase your dedication to supporting diverse communities, particularly those with disabilities. This will resonate well with the interviewers and align with their organisational values.