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For Companies At a Glance
- Tasks: Oversee health and safety, manage housekeeping, and enhance customer satisfaction.
- Company: Non-profit organisation dedicated to supporting individuals with disabilities.
- Benefits: Meaningful work environment and opportunities to empower others.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Proven facilities support experience and strong customer service skills.
- Other info: Join a passionate team focused on creating fulfilling lives for individuals.
The predicted salary is between 36000 - 60000 £ per year.
A non-profit organization supporting individuals with disabilities in Harrogate is seeking a full-time Service Support Manager. This mid-senior level role involves overseeing health and safety, managing the housekeeping team, and enhancing customer satisfaction through excellent service delivery.
Ideal candidates will have proven facilities support experience and strong customer service skills, alongside relevant qualifications such as an IOSH certificate.
The organization offers a meaningful work environment with a focus on empowering individuals to lead fulfilling lives.
Facilities & Service Manager - Health & Safety in Harrogate employer: Henshaws
Contact Detail:
Henshaws Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities & Service Manager - Health & Safety in Harrogate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in facilities management or health and safety. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and mission. Since this role is all about empowering individuals with disabilities, think about how your experience aligns with their goals and be ready to share specific examples.
✨Tip Number 3
Showcase your customer service skills during interviews. Be prepared to discuss how you've handled challenging situations in the past and how you ensured satisfaction. Remember, it's all about making a positive impact!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and passions. Plus, it shows you're genuinely interested in being part of our mission.
We think you need these skills to ace Facilities & Service Manager - Health & Safety in Harrogate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in facilities support and customer service. We want to see how your skills align with the role of Service Support Manager, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting individuals with disabilities and how your background makes you a great fit for our team. Keep it engaging and personal!
Showcase Your Qualifications: If you’ve got an IOSH certificate or any other relevant qualifications, make sure they’re front and centre in your application. We value these credentials and they can really set you apart from other candidates.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Henshaws
✨Know Your Health & Safety Stuff
Make sure you brush up on health and safety regulations relevant to the role. Familiarise yourself with the IOSH guidelines and be ready to discuss how you've implemented these in previous roles. This shows you're not just qualified, but also passionate about creating a safe environment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've enhanced customer satisfaction in past positions. Think about specific situations where your actions made a difference. This will demonstrate your commitment to service excellence, which is key for this role.
✨Team Management Experience is Key
Be ready to talk about your experience managing teams, especially in housekeeping or facilities support. Highlight your leadership style and how you motivate your team to deliver top-notch service. This will show that you can lead effectively in a non-profit setting.
✨Align with Their Mission
Research the organisation's mission and values. Be prepared to discuss why you want to work there and how your personal values align with theirs. This connection can really set you apart as a candidate who genuinely cares about empowering individuals with disabilities.
