Job DescriptionDepartment: SalesReports To: Regional Sales ManagerLocation: RemoteOverview: The FSC is responsible for winning, retaining, and developing high street dental business. The customer base is made up of high street dental practices of any number of chairs/surgeries, who have 40%+ share of wallet spend with HSD (A, B, C, D 1-3), including the practices that are part of 'multi-practice' groups but excluding practices that are owned by DSOs. It also excludes public sector accounts. The FSC will be allocated accounts based on the geographic area that they are responsible for. Key contact groups within accounts include practice owners and principal dentists, associates, practice managers, treatment co-ordinators, dental nurses and general business and administration staff. The main proportion of activity is focussed on retaining and growing accounts. Increasing the 'share of wallet' of customers for merchandise (spend per chair)Enhancing GP by optimising portfolio utilisationSpend on equipment (traditional and digital/connect)Creating opportunities for the customers to benefit from other OneSchein products and services by creating strong, qualified leads for OneSchein business partnersA proportion of activity will be focussed on new account acquisition from prospecting of large and medium accounts with no/low current merchandise spend with Henry Schein, as well as following up leads from other parts of the business. Primary Key Performance Indicators may include (but not limited to):Sales and GP for merchandiseSales of equipmentPenetration of OneSchein businesses (practice care wheel growth)Introduction/penetration of strategic initiativesNew account acquisition/net customer gainCustomer satisfaction e.g., They will identify opportunities for growth and ensure that we are capitalising on those opportunities by introducing the relevant One Schein business partners appropriately. The FSC will have an in-depth knowledge of what drives account retention. A strong network within the OneSchein business will be required to satisfy customer needs as well as to grow the OneSchein business. Whist DSO and public sector practices do not form part of the FSC account base, the FSC is expected to perform tasks at practice/surgery level, periodically, to assist the general OneSchein business and exceed customer expectations. Growing and retaining existing accounts. Managing the pricing and profitability of all accounts. Utilising quantitative and qualitative data/information to understand the business opportunities. Developing and implementing account plans to meet all business objectives and KPIs. Establishing professional relationships with key personnel in assigned customer accounts. Work closely with all OneSchein business partners to develop and implement OneSchein sales strategies by utilising the full OneSchein range of products and business services and solutions (as and when appropriate) to meet the needs of customers. Building a network with A Brand supplier representative and working collaboratively with them to meet customer needs. Understanding and managing customer contractual agreements and financial arrangement. Identifying and teaching business insights that will help the customer to grow their business and coordinate the involvement of all relevant OneSchein business partners. Assisting the Business Development Consultants and other key stakeholders in the day-to-day management of multi-practice accounts, including the role out of strategic initiatives. Supporting the DSO and Public sector KAMs from time to time by supporting practice level implementation of strategic initiatives. The performance of all business administration required by the business, including the usage of all relevant company systems and processes. Good analytical skills and business administration with good competency levels in Excel and Microsoft 365.Experience of new business development and account management. Preferable experience with the Challenger sales methodology. Experience in the dental industry is desirable but not essential. Able to work calmly and effectively under pressureComfortable working collaboratively within matrixed sales and organisational set ups. A competitive salary + on target bonus with acceleratorsCompany car25 days holiday a year, with ability to buy up to 5 days holiday each yearLife InsuranceCompany pensionCycle to Work schemeSubsidised gym membershipAccess to Health & Wellbeing supportEmployee discountsA hybrid, flexible working cultureAbout Henry Schein: At Henry Schein, our mission is to provide innovative, integrated health care products and services; and to be trusted advisors and consultants to our customers - enabling them to deliver the best quality patient care and enhance their practice management efficiency and profitability. Every TSM shares a singular focus, fostering an environment that allows each of us to achieve our goals. Henry Schein offers a diverse range of career opportunities, and we firmly believe that by fostering an environment built on ethics, open communications, mutual benefits, creativity, and recognition of the contributions of all TSMs—at all levels—we can help ensure that our best years are yet to come. As such, we are proud to be an equal opportunities employer and our integrated approach to diversity and inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse Talent, supporting our Marketplace, and continuing our commitment to Society. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law. SummaryLocation: United Kingdom - RemoteType: Full time
Sales Specialist Field Sales employer: Henry Schein
Henry Schein is an exceptional employer, offering a dynamic and supportive work culture that prioritises employee well-being and professional growth. With a competitive salary, generous holiday allowance, and access to health and wellness resources, our Service Technicians enjoy a flexible working environment that fosters collaboration and innovation. Join us in making a meaningful impact in the healthcare sector while being part of a diverse team dedicated to excellence and customer satisfaction.