At a Glance
- Tasks: Lead a premium dental practice, ensuring excellent patient care and team wellbeing.
- Company: Established private dental practice in Milton Keynes with a focus on quality.
- Benefits: Competitive salary based on experience and a supportive work environment.
- Other info: Opportunity for professional growth in a dynamic and patient-centred environment.
- Why this job: Make a real difference in patient experiences while leading a dedicated team.
- Qualifications: Experience as a Practice Manager in a UK private dental setting is essential.
The predicted salary is between 35000 - 45000 £ per year.
A new opportunity has become available for a Dental Practice Manager to join a well-established, fully PVT dental practice located in Milton Keynes, MK2. Start date – As soon as possible. This role is to work full time, 5 days per week including alternate Saturdays (with a midweek day off in those weeks). Working hours will be 08:45 – 17:45.
Role overview
Hiring a Practice Manager to lead the day-to-day running of a premium dental practice, balancing patient experience, team wellbeing and commercial outcomes. They are looking for more than operational capability; they value leadership maturity, emotional intelligence and integrity.
Experience & Qualifications
- Prior Practice Manager experience in a UK private dental setting
- A meaningful track record of direct reports
- Post-GCSE qualifications
- Able to work alternative Saturdays (strongly preferred)
- Background from a corporate environment, with the discipline to run a practice end-to-end
- Dentally trained Management qualification or formal leadership development
Essential capabilities
- Confident, credible leadership style — able to motivate, challenge, and develop others
- Proven experience handling people matters: performance improvement, absence management, and team development
- Organised, structured, and solutions-focused, with consistent follow-through
- Patient-centred mindset with the confidence to manage concerns and complaints effectively
- Working knowledge of CQC compliance
- Strong grasp of KPIs, performance management, and commercial targets
- Strong understanding of practice-level financials, including revenue drivers, cost control, and budget oversight
- Previous experience in private dental or private healthcare settings
What the role looks like day-to-day
- Lead day-to-day practice performance across people, patients, and commercial outcomes
- Develop the multidisciplinary team, setting clear expectations and ownership
- Track and manage core KPIs including chair utilisation, treatment conversion, revenue, and patient experience
- Partner with Treatment Coordinators and clinicians to optimise the patient journey
- Oversee diary management, balancing productivity with a calm, high-quality experience
- Maintain regulatory compliance and ongoing CQC readiness
- Manage costs, stock, and budgets in line with business targets
- Own operational processes, spotting risks early and driving improvements
- Resolve patient feedback and complaints with care, professionalism, and pace
- Support local growth through marketing activity and community engagement
About the practice
Consisting of 3 surgeries, they are fully equipped and computerised. Established 5 years ago.
Requirements
- Available to work on site every day
- Legal right to work in the UK (Cannot offer sponsorship)
- Must have Dental PM experience
- Must be able to work alternate Saturdays
- Patient Centred mindset
- Comfortable with KPI lead management
- Job stability
- Must be able to work 08:45 – 17:45
Salary – Dependent on experience and will be discussed further.
Practice Manager in Milton Keynes employer: Henry Schein
Join a well-established private dental practice in Milton Keynes, where we prioritise patient care and team wellbeing. Our supportive work culture fosters professional growth, offering leadership development opportunities and a collaborative environment. With a focus on excellence and integrity, we provide a rewarding career path for those passionate about making a difference in dental healthcare.
