At a Glance
- Tasks: Build strong relationships with NHS accounts and drive sustainable business growth.
- Company: Join Henry Schein, a leader in healthcare products and services.
- Benefits: Enjoy a competitive salary, 25 days holiday, and flexible working culture.
- Other info: Opportunities for travel and networking at industry events.
- Why this job: Make a real impact in healthcare while developing your career.
- Qualifications: Experience in strategic account management within healthcare is essential.
The predicted salary is between 40500 - 49500 £ per year.
The Key Account Manager (KAM) is responsible for developing and maintaining strong, trusted relationships across a portfolio of major NHS and healthcare accounts, ensuring growth and long-term retention. This role requires a deep understanding of NHS structures, challenges, and procurement processes, and strong collaboration with internal stakeholders to deliver account plans and drive sustainable business growth.
- Build in-depth knowledge of key NHS customers, identifying commercial opportunities through data and insight.
- Develop and manage long-term relationships across Trusts, ICBs, and healthcare frameworks.
- Understand NHS/private healthcare market trends, drivers, and emerging needs.
- Create and execute joint plans with wider Henry Schein business teams to maximise account potential.
- Deliver regular reporting, performance reviews, and customer-facing updates.
- Monitor contractual obligations, identifying and mitigating risks and unlocking new value.
- Engage key decision-makers and influencers across accounts to strengthen multi-level relationships.
- Contribute to strategic account planning and delivery of business objectives.
- Maintain accurate CRM records and deliver monthly activity summaries and pipeline forecasts.
- Represent Henry Schein at relevant industry events, exhibitions, and networking opportunities.
Skill & Experience:
- Proven track record in strategic/key account management within healthcare.
- Strong knowledge of NHS structure, procurement and stakeholder engagement.
- Ability to uncover opportunities, build long-term relationships, and drive value-based selling.
- Excellent planning, reporting, and numerical analysis skills.
- Commercial acumen with experience managing budgets and delivering against targets.
- Skilled in project management, problem-solving, and risk mitigation.
- Confident communicator and collaborator across internal and external teams.
- Highly motivated, results-driven, and able to work independently or as part of a team.
- Strong negotiation skills, with ability to follow-through on customer contracts.
- Ability to multitask and manage more than one customer account.
- Proven results of delivering customer solutions and meeting sales goals.
Qualifications:
- Degree in Business, Healthcare or related discipline (or equivalent experience).
- Strategic or key account management experience in healthcare sector.
- Experience working with NHS and/or private healthcare providers.
- Background in sales, operational delivery, or clinical roles within healthcare.
- Demonstrated ability to manage stakeholders and complex projects.
Additional Requirements:
- Travel across UK as required.
- Regular visits to Henry Schein business offices (Gillingham or others as required).
- Adherence to company policies, quality standards, and codes of conduct.
Person Specification:
- Ability to prioritise and work independently.
- Being a team player.
Our benefits include:
- A competitive salary.
- 25 days holiday a year, with ability to buy up to 5 days holiday each year.
- Life Insurance.
- Cycle to Work scheme.
- Subsidised gym membership.
- Access to Health & Wellbeing Apps.
- Employee discounts.
- A hybrid, flexible working culture.
About Henry Schein:
At Henry Schein, our mission is to provide innovative, integrated health care products and services; and to be trusted advisors and consultants to our customers - enabling them to deliver the best quality patient care and enhance their practice management efficiency and profitability. Every TSM shares a singular focus, fostering an environment that allows each of us to achieve our goals. Henry Schein offers a diverse range of career opportunities, and we firmly believe that by fostering an environment built on ethics, open communications, mutual benefits, creativity, and recognition of the contributions of all TSMs—at all levels—we can help ensure that our best years are yet to come. As such, we are proud to be an equal opportunities employer and our integrated approach to diversity and inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse Talent, supporting our Marketplace, and continuing our commitment to Society. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.
Location: Gillingham - United Kingdom
Type: Full time
Locations
National Account Manager - full time in Kent, Rochester employer: Henry Schein
Henry Schein is an exceptional employer, offering a dynamic and supportive work culture that prioritises employee well-being and professional growth. With a competitive salary, generous holiday allowance, and access to health and wellness resources, our Service Technicians enjoy a flexible working environment that fosters collaboration and innovation. Join us in making a meaningful impact in the healthcare sector while being part of a diverse team dedicated to excellence and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager - full time in Kent, Rochester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like National Account Manager - full time at Henry Schein, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Henry Schein. Tailor your message to explain why you’re drawn to them and how you can contribute as a National Account Manager - full time. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace National Account Manager - full time in Kent, Rochester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Henry Schein:When writing your cover letter, make sure to tailor your message specifically for Henry Schein. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Henry Schein
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Henry Schein that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Henry Schein that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Henry Schein’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
