Junior Service Technician

Junior engineers required to support our ongoing X Ray service contracts. At the end of a six month probationary period, the Junior Engineer will be able to demonstrate basic skills and general understanding of X Ray equipment and have the knowledge and understanding to carry out mechanical and electrical tests and to collect data via an electronic meter. Junior engineers will need to be competent in using a tablet and laptop and experience with Excel would be advantageous.

Job Responsibilities:

• Following training, the apprentice engineer will be able to carry out mechanical and electrical testing on intra oral X ray units and collect data via an electronic testing meter.
• Field based visits to customers' premises to carry out defined duties.
• Ability to work alone.
• Testing and checking already installed intra oral X ray units.
• Follow defined test and check list.
• Liaise between Supervisor, Service Desk and customer to resolve any unclear issues.
• Leave the working site as clean and tidy as possible.

Service and Maintenance:

• Following training, the Junior Engineer will be able to assist with and eventually take responsibility for using an electronic meter to collect radiation data.
• Carry out electrical/mechanical tests on intra oral X ray units.
• Send data electronically.
• Complete reports on work carried out whilst on site using different types of software.

General Duties:

• Behave as a good ambassador of the company at all times, so the customer will be happy to do further business.
• Maintain good records of installations/repairs/services/Company equipment, tools, car, phone etc.
• Attend training events/courses as required, which may take place in the UK or overseas.
• Participate in special projects and perform other duties as required.

Job Skills & Experience Required:

• A good standard of education – minimum GCSE level grade A-C in Maths and English or equivalent.
• Full driving license required.
• Ideally have evidence of some professional electrical experience or a qualification in electrical engineering.

Person Specification:

• Good communication skills, both written and verbal.
• Strong interpersonal skills and ability to handle difficult customer situations (e.g. complaints, conflict of opinion).
• Able to work as part of a team or independently.
• Flexibility of working hours, being able to make early starts or late finishes if the job requires.
• Ability to travel overseas on occasion to attend training courses.
• Familiar and confident with use of a laptop/tablet to communicate and report on work carried out (full training will be provided on systems used).

Our benefits include:

• A competitive salary.
• 25 days holiday a year, with ability to buy up to 5 days holiday each year.
• Life Insurance.
• Cycle to Work scheme.
• Subsidised gym membership.
• Access to Health & Wellbeing Apps.
• Employee discounts.
• A hybrid, flexible working culture.

About Henry Schein:

At Henry Schein, our mission is to provide innovative, integrated health care products and services; and to be trusted advisors and consultants to our customers - enabling them to deliver the best quality patient care and enhance their practice management efficiency and profitability. We know that our Team Schein Members (TSMs) are integral to bringing our mission to life and our success has been built on the commitment of Team Schein, a highly motivated and diverse group of professionals who are dedicated to meeting the needs of our customers. Every TSM shares a singular focus, fostering an environment that allows each of us to achieve our goals.

Henry Schein offers a diverse range of career opportunities, and we firmly believe that by fostering an environment built on ethics, open communications, mutual benefits, creativity, and recognition of the contributions of all TSMs—at all levels—we can help ensure that our best years are yet to come. As such, we are proud to be an equal opportunities employer and our integrated approach to diversity and inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse Talent, supporting our Marketplace, and continuing our commitment to Society.

As a business, we are committed to fulfilling our responsibilities as a Corporate Citizen, and we’ve been recognised for nine consecutive years by Ethisphere as one of the Worlds Most Ethical Companies. Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.