At a Glance
- Tasks: Greet patients, manage appointments, and maintain patient records in a fast-paced dental environment.
- Company: Join a multi-award-winning family of innovative dental practices across the UK.
- Benefits: Competitive salary, bonuses, training opportunities, and discounts on dental treatments.
- Other info: Enjoy a fun, energetic work environment with excellent career growth potential.
- Why this job: Make a real impact in patient care while developing your skills in a supportive team.
- Qualifications: Must have at least 1 year of dental reception experience and strong communication skills.
LOCUM DENTAL RECEPTIONIST REQUIRED IN IPSWICH – POTENTIAL TO TURN PERM.
Employment Type: Full‑time – temporary contract to cover holidays or long‑term sick with potential to become permanent. Monday through Friday, 8 hours per day (flexible). Offering £12.21 to £14 per hour.
Dental reception experience: 1 year preferred. All candidates MUST have dental reception experience to apply. This role requires someone who can start immediately and quickly adapt to a fast‑paced environment.
Responsibilities
- Greet patients
- Register new patients according to established practice protocols
- Assist patients to complete all necessary forms and documentation
- Verify and update patient information
- Inform patients of dental practice procedures and policy
- Move patients through appointments as scheduled
- Enter all relevant patient information into the data system
- Maintain and manage patient records in compliance with privacy and security regulations
- Answer and manage incoming calls
- Respond and comply to requests for information
- Schedule patient appointments
- Confirm upcoming appointments and recalls according to practice protocol
- Check daily appointment schedule
- Arrange patient charts for next day appointments
- Fill in cancellations and no‑shows
- Organise referrals to other specialists
- Dispatch lab work appropriately
- Collect and receipt payments from patients at time of treatment
- Inform patients of financial treatment plan options
- Arrange payment schedule with patients
- Prepare and mail billing statements
- Prepare claim forms for dental insurance
- Arrange supporting documents for insurance claims
- Sort and distribute incoming and outgoing post
- Monitor and maintain inventory of dental office supplies
- Update patient education materials
- Maintain a professional reception area
- Safeguard patient privacy and confidentiality
Education and Experience
- General education degree or high school diploma
- Knowledge of dental terminology, procedures and diagnosis
- Knowledge of computer and relevant software applications
- Knowledge of general administrative and clerical procedures
- Working knowledge of dental insurance
- Experience using Software of Excellence
Key Competencies and Skills
- Healthcare reception skills, ideally in dentistry
- Computer/IT skills
- Communication skills
- Information collection and management
- Planning and organising
- Accuracy
- Customer service skills
- Team work
- Initiative
- Adaptability
- Confidentiality
About Us
We are a multi‑award‑winning family of modern and innovative dental practices located across the UK. Committed to delivering exceptional dentistry, we pride ourselves on our dedication to providing inspirational care in a supportive and nurturing environment. Our highly trained team works collaboratively to ensure the best possible outcomes for our patients, making us a cornerstone of dental excellence in our communities.
Key Benefits
- Competitive salary with rapid growth potential
- Bonuses tied to clear KPIs for achieving targets
- Opportunity to work alongside a friendly and professional world‑class team
- Annual training provided to all staff
- Ongoing support for personal and professional development
- Career advancement opportunities within our expanding organisation
- Substantial discounts on dental treatments for yourself
Why Choose Us?
- Excellent team support from highly skilled professionals
- In‑house training and growth opportunities
- All core CPD covered with dentistry CPD
- Career progression pathways and opportunities for role diversification
- Access to Smile Perks, including Education & Training: Free CPD and free training for our staff (examples inc Hands‑on courses, Implant training, Communication and Leadership training)
- Financial Discounts: Discounts on dental treatments for you
- Social & Team: Regular socials and team‑building activities in a fun and energetic environment
- Equipment: State‑of‑the‑art tools and technologies including ITero scanners, CBCT scanners, DSLR cameras, and more
Services Provided: A comprehensive range of dental services including cosmetic dentistry, Invisalign, dental implants, tooth whitening, hygiene services, smile makeovers, facial aesthetics, orthodontics, veneers, composite bonding, and specialist services.
Locum Dental Receptionist in Ipswich employer: Henry Schein
Join our multi-award-winning family of modern dental practices in Ipswich, where we prioritise exceptional patient care and a supportive work environment. As a Locum Dental Receptionist, you'll benefit from competitive pay, ongoing training, and clear pathways for career advancement, all while working alongside a friendly and professional team dedicated to excellence in dentistry. Enjoy substantial discounts on dental treatments and participate in regular team-building activities that foster a fun and energetic workplace culture.
