At a Glance
- Tasks: Greet patients, manage appointments, and maintain patient records in a friendly environment.
- Company: Award-winning dental practice dedicated to exceptional care and teamwork.
- Benefits: Competitive pay, supportive team, and opportunities for professional growth.
- Other info: Conveniently located near Edgware Station with a nurturing work culture.
- Why this job: Join a caring team and make a difference in patients' lives every day.
- Qualifications: Previous dental experience and knowledge of dental terminology required.
The predicted salary is between 13.5 - 13.5 £ per hour.
A new opportunity has become available for a Dental Receptionist to join an established, mixed practice located in Edgware, HA8.
Start date – As soon as possible.
This role is to work full time, Monday – Friday.
Main tasks, duties & responsibilities
- greet patients
- register new patients according to established practice protocols
- assist patients to complete all necessary forms and documentation
- verify and update patient information
- inform patients of dental practice procedures and policy
- move patients through appointments as scheduled
- enter all relevant patient information into data system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply to requests for information
- schedule patient appointments
- confirm upcoming appointments and recalls according to practice protocol
- check daily appointment schedule
- arrange patient charts for next day appointments
- fill in cancellations and no-shows
- organise referrals to other specialists
- dispatch lab work appropriately
- collect and receipt payments from patients at time of treatment
- inform patients of financial treatment plan options
- arrange payment schedule with patients
- prepare and mail billing statements
- prepare claim forms for dental insurance
- arrange supporting documents for insurance claims
- sort and distribute incoming and outgoing post
- monitor and maintain inventory of dental office supplies
- update patient education materials
- maintain a professional reception area
- safeguard patient privacy and confidentiality
Education and Experience required
- Previous Dental Experience
- Experience using Software of Excellence
- Knowledge of dental terminology, procedures, and diagnosis
- Knowledge of general administrate and clerical procedures
About the practice
A multi-award winning family of modern dental practices located across the UK.
Committed to delivering exceptional dentistry, we pride ourselves on our dedication to providing inspirational care in a supportive and nurturing environment.
Our highly trained team works collaboratively to ensure the best possible outcomes for our patients, making us a cornerstone of dental excellence in our communities.
Edgware Station is appox 8 minute walk away from the practice.
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