A new opportunity has become available for a Dual-Site Manager to join two established, fully PVT practices located in London.
Start date - As soon as possible.
About the role:
We are looking for an experienced Dual-site Dental practice Manager for 2 London Clinics. The ideal candidate will have a strong management background and commercial knowledge, experienced in dual to multi-site management in the dental space, previous experience as an operations or Business development manager.
What Your Day Will Look Like
- Thrive in a role built to support a calm, high-performing practice, balancing patient experience, team well-being and commercial outcomes.
- Lead day-to-day practice performance across people, patients & performance
- Lead and develop the multidisciplinary team, setting clear expectations and ownership
- Track and manage core KPIs, including utilisation, conversion, revenue and patient experience
- Partner with Treatment Coordinators and clinicians to optimise the patient journey
- Oversee diary management to balance productivity with a calm, high-quality experience
- Maintain regulatory compliance and ongoing CQC readiness
- Manage costs, stock and budgets in line with business targets
- Own operational processes, spotting risks early and driving improvements
- Resolve patient feedback and complaints with care, professionalism and pace
- Support local growth through marketing activity and community engagement
Essential Experience:
- Strong understanding of KPIs, performance management, and commercial targets
- Strong understanding of practice level financials, including revenue drivers, cost control, and budget oversight
- Confident, credible leadership style with the ability to motivate, challenge and develop others
- Experience handling people matters including performance improvement, absence management, and team development
- Organised, structured, and solutions focused, with consistent follow through
- Patient-centred mindset with confidence managing concerns and complaints effectively
- Experienced in Multi-site operations or as a Business development manager.
Desirable
- Management qualification or relevant leadership development
- Previous experience in a private dental or private healthcare setting
- Experience improving treatment conversion and patient journey performance through process and coaching
What You Gain by Joining the practice:
- The opportunity to lead within a premium, fully digital private dental environment
- Progression pathways and ongoing development opportunities based on performance
- Professional development support and access to Learning Portal
- DBS covered
- Employee Referral Scheme with competitive referral rewards
- Modern, high spec practices and systems
- Dedicated Treatment Coordinators supporting ethical case acceptance and patient communication
- Competitive salary based on experience and skillset
#J-18808-Ljbffr
Dual Site Practice Manager employer: Henry Schein
Henry Schein is an exceptional employer, offering a dynamic and supportive work culture that prioritises employee well-being and professional growth. With a competitive salary, generous holiday allowance, and access to health and wellness resources, our Service Technicians enjoy a flexible working environment that fosters collaboration and innovation. Join us in making a meaningful impact in the healthcare sector while being part of a diverse team dedicated to excellence and customer satisfaction.
