Dental Receptionist / Treatment coordinator in Birmingham

Dental Receptionist / Treatment coordinator in Birmingham

Birmingham Full-Time 22000 - 26400 £ / year (est.) No working from home possible
Henry Schein

At a Glance

  • Tasks: Conduct consultations, present treatment plans, and convert leads into accepted cases.
  • Company: Join a luxury dental clinic with a modern, high-tech environment.
  • Benefits: Competitive salary, uncapped commission, fully funded CPD, and clear career progression.
  • Other info: Enjoy a dynamic role with opportunities for personal and professional growth.
  • Why this job: Make a real impact on patients' smiles while thriving in a supportive team.
  • Qualifications: Experience in dental reception or private healthcare sales, with strong communication skills.

The predicted salary is between 22000 - 26400 £ per year.

DENTAL RECEPTIONIST & TREATMENT COORDINATOR (SALES FOCUSED) REQUIRED IN BIRMINGHAM

Hours: Full-time | Monday–Friday | Minimum 30 hours per week / Weekends as Required

Salary: £22,000 - £26,400.00 per year + uncapped monthly commission (OTE £80,000+)

  • Uncapped monthly commission on treatment conversions and practice turnover
  • Monthly performance bonus

All candidates must have previous experience as a Treatment Coordinator, Dental Receptionist, or Private Healthcare Sales Advisor.

Must be confident discussing high-value treatments (£2,000 – £30,000+).

Target-driven, persuasive, and motivated by commission and performance results.

Join Our Five-Star Dental Team

Are you confident, patient-focused, and passionate about smile transformations? We deliver luxury dental care in a modern, high-tech environment. Our expert clinicians provide dental implants, Invisalign, smile makeovers, composite bonding, and whitening – and we’re seeking a results-driven Treatment Coordinator & Receptionist to join our growing team.

If you love sales, patient care, and personal development, this is the perfect opportunity to shine in a high-end, professional setting.

What We Offer:

  • Luxury clinic with digital systems (Dentally, iTero, CBCT)
  • Fully funded CPD, DBS, and GDC registration (if nurse-qualified)
  • Continuous sales and communication training
  • Clear career progression into Senior TCO or Practice Management roles
  • Free on-site parking
  • Support from our marketing, HR, finance, and compliance teams

Your Main Responsibilities:

  • Conduct in-person and virtual consultations for cosmetic and implant treatments
  • Present treatment plans, pricing, and finance options confidently and ethically
  • Convert consultations into accepted cases through excellent communication and empathy
  • Manage and track leads, enquiries, and conversion rates using our CRM and marketing systems
  • Follow up all new leads from phone, email, and social media promptly
  • Support clinicians with diary management, scheduling, and treatment coordination
  • Deliver a five-star front-of-house experience to every patient
  • Assist with open days, marketing campaigns, and events to attract new patients

About You:

  • Previous experience as a Treatment Coordinator, Dental Receptionist, or Private Healthcare Sales Advisor
  • Confident discussing high-value treatments (£2,000 – £30,000+)
  • Target-driven, persuasive, and motivated by commission and performance results
  • Excellent communicator with warmth, empathy, and professionalism
  • Organised and proactive with great attention to detail
  • Competent with IT systems (Dentally experience preferred)
  • Positive, friendly, and passionate about helping patients achieve their dream smiles

Why You’ll Love Working With Us:

Join a supportive, forward-thinking team that rewards ambition, excellence, and results.

Dental Receptionist / Treatment coordinator in Birmingham employer: Henry Schein

Henry Schein is an excellent employer for dental professionals, offering a supportive work environment in Chester that prioritises high-quality patient care and professional growth. With access to in-house CPD events, substantial referral incentives, and discounts on dental services, employees can thrive both personally and financially while contributing to a well-equipped practice dedicated to excellence in NHS and private dentistry.

Henry Schein

Contact Details:

Henry Schein Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Dental Receptionist / Treatment coordinator in Birmingham

Tap into Local Dental Societies

Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!

Join Dental Conferences and Workshops

Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!

Highlight Your Specialisations

When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!

Check Out Our Website for Open Positions

Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!

We think you need these skills to ace Dental Receptionist / Treatment coordinator in Birmingham

Sales Skills
Patient Care
Communication Skills
Empathy
Organisational Skills
Attention to Detail
Target-Driven

Some tips for your application 🫡

Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.

Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for Henry Schein.

Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join Henry Schein. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!

Tailor your application to us:We’re all about finding the right fit here at Henry Schein! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!

How to prepare for a job interview at Henry Schein

Master the Clinical Skills Assessment

As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.

Know Your Tools and Technology

Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that Henry Schein might use.

Highlight Patient Care Experience

In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.

Engage in Professional Development Discussion

Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at Henry Schein. This demonstrates not just your skills but also your dedication to advancing in the field.