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For Companies At a Glance
- Tasks: Lead a team in providing top-notch software support and drive customer success.
- Company: Join Henry Schein One UK, a celebrated tech innovator in dental care.
- Benefits: Enjoy a competitive salary, flexible working, and a supportive culture.
- Other info: Be part of an inclusive team that values creativity and diversity.
- Why this job: Make a real impact in transforming dental practices with cutting-edge technology.
- Qualifications: Experience in software support and strong leadership skills.
The predicted salary is between 50000 - 60000 £ per year.
About Us
At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice. We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products.
Culture matters to us. Celebrated as one of the ‘Sunday Times UK's Best Places to Work’ companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.
What We Do
Tech for good! Our SaaS product Dentally solves real-world problems across three core areas:
- Clinical: AI‑powered diagnostics and note-taking, giving dentists an extra set of expert eyes on every x‑ray, further detecting subtle signs across conditions and boosting clinical accuracy in seconds.
- Practice Management: Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging.
- Patient Experience: A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old-school phone calls and paper forms.
Our Culture
We are problem solvers, not ticket takers, and we champion creative problem-solving. Customer success is at the heart of everything we do. We strive to ensure that each member of our team, regardless of their department or role, prioritises the success of the customer in every interaction.
Team Lead, Software Support - 12 Month FTC in Gillingham employer: Henry Schein One
Contact Detail:
Henry Schein One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead, Software Support - 12 Month FTC in Gillingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Henry Schein One UK on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding their products inside out. Dive into Dentally and get familiar with its features. Showing genuine interest in their tech will impress them and show you're ready to contribute.
✨Tip Number 3
Practice your problem-solving skills! Since they value creative solutions, think of examples from your past where you tackled challenges effectively. Be ready to share these during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Henry Schein One UK.
We think you need these skills to ace Team Lead, Software Support - 12 Month FTC in Gillingham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for tech and customer success shine through. We love seeing candidates who are genuinely excited about redefining dental care and making a difference in people's lives.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the role of Team Lead, Software Support. We want to see how your skills can contribute to our mission and culture, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re the perfect fit for our team. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Henry Schein One
✨Know the Company Inside Out
Before your interview, dive deep into Henry Schein One UK’s mission and values. Understand their SaaS products, especially Dentally, and how they’re revolutionising dental care. This knowledge will not only impress your interviewers but also help you align your answers with their goals.
✨Showcase Your Problem-Solving Skills
As a Team Lead in Software Support, you'll need to demonstrate your ability to tackle challenges creatively. Prepare examples from your past experiences where you’ve successfully resolved issues or improved processes. Highlighting your problem-solving mindset will resonate well with their culture of innovation.
✨Emphasise Customer Success
Since customer success is at the heart of what they do, be ready to discuss how you've prioritised customer needs in previous roles. Share specific instances where your actions led to improved customer satisfaction or retention, showing that you understand the importance of this focus.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your interest in the role and the company. Inquire about their approach to integrating AI in practice management or how they foster an inclusive culture. This shows you’re not just interested in the job, but also in contributing to their mission and values.