Henry Schein One UK is seeking an experienced AI Conversational Design Contractor for a six-week engagement to review, optimise and enhance the interaction between customers and our AI-powered support agent. You will analyse conversations, identify opportunities to improve experience and containment rates, and deliver tangible improvements during the contract period.
The role requires strong background in Conversational AI/UX, experience with chatbots, and a data-driven approach to design.
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