Engineering Manager - AI-Powered Platform Leader in London

About Henry Schein One UK: Henry Schein One UK is a technology company focused on redefining dental care through AI‑driven treatment and intelligent practice management solutions.

Responsibilities:

• Lead a team of 4–6 software engineers, providing technical leadership (≈40% of time) and people management.
• Collaborate with product managers, engineers and stakeholders on projects.
• Guide the team toward pragmatic architectural choices that balance scalability, security, cost and simplicity.
• Establish coding standards, patterns and best practices through code reviews and documentation.
• Identify workflow bottlenecks and drive process improvements to tooling, automation, local environments and CI/CD pipelines.
• Maintain incident playbooks and improve monitoring and alerting to reduce noise and increase confidence.
• Break down work into well‑scoped increments, support predictable delivery through planning and risk management.
• Champion reliability, ensuring services meet SLOs, have meaningful observability and undergo post‑incident improvement.
• Automate repetitive processes to increase engineering efficiency and reduce operational toil.
• Communicate technical decisions, risks and trade‑offs clearly to product and cross‑functional partners.
• Ensure engineering governance controls, testing requirements and stage gates are consistently followed.
• Work within an AWS infrastructure stack, leveraging the company’s partnership with Amazon.

People Leadership:

• Lead, motivate and develop a high‑performing team, exceeding targets and KPIs.
• Coach team members in best practices, fostering continuous development.
• Provide clear, up‑to‑date individual development plans, regular performance reviews and 1:1 conversations.
• Maintain a trusting, collaborative environment that enables the team to thrive.
• Lead recruitment efforts, identifying and hiring top talent.
• Promote an inclusive and diverse culture that aligns with Henry Schein One values.

Qualifications:

• Strong experience in a software engineering team leadership role.
• Experience in a shared responsibility leadership environment across engineering, product, design and data.
• Background in building highly scalable systems, preferably in Ruby on Rails.
• Strong frontend experience, preferably with Ember or similar.
• Experience building systems on AWS.
• Preferred: experience leveraging AI and LLM tooling to develop AI‑powered customer‑facing features.
• Data‑driven decision maker, able to pivot priorities and keep long‑term strategy in focus.
• Curious mindset, willing to challenge established ways of working.
• Relentless focus on business and customer impact over raw technical output, thriving in fast‑paced environments.

Diversity & Inclusion:

Diversity at Henry Schein One means every employee can be themselves. We are an equal‑opportunity employer and welcome candidates from all backgrounds, whether by race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.

Our Values:

• Community – each person is as important as the next, open communication, diversity & inclusion.
• Caring – corporate citizenship, shared success.
• Career – ethics, recognising creativity, people are our greatest asset.