TREATMENT COORDINATOR - NEWCASTLE
Full Time | 37.5 Hours OTE £45,000
An exciting opportunity has arisen for an experienced and motivated Treatment Coordinator to join a modern, fast-growing Dental business.
This role is ideal for someone who enjoys building relationships, delivering exceptional customer experiences, and confidently supporting patients through important treatment decisions. Combining patient care with a commercial mindset, you will play a key role in guiding individuals from initial consultation through to treatment acceptance.
Key Responsibilities
- Build strong relationships with patients throughout their journey
- Discuss treatment options in a clear, professional and supportive manner
- Understand patient needs, concerns and motivations
- Support patients in making informed treatment decisions
- Liaise closely with clinicians and the wider practice team
- Follow up on treatment enquiries and maintain ongoing patient engagement
- Deliver an outstanding patient experience at every stage
- Contribute to practice growth through ethical and patient-focused sales
About You
- Previous experience in a Treatment Coordinator, Patient Coordinator, Consultative Sales or similar customer-facing role
- Ideally GDC registered with a dental nursing background, although relevant experience will also be considered
- Excellent communication and interpersonal skills
- Confident, professional and empathetic approach
- Commercially aware with experience discussing treatment or service options
- Highly organised with strong attention to detail
- Passionate about delivering exceptional customer service
What's on Offer
- Competitive salary with bonus potential
- OTE of £45,000
- Ongoing training and development
- Career progression opportunities
- Supportive and professional working environment
- Employee benefits and staff discounts
If you are passionate about helping people, enjoy working in a consultative environment, and are looking to develop your career with a growing organisation, we'd love to hear from you.
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Treatment Co-Ordinator in Newcastle upon Tyne employer: Henry Schein Dental Recruitment
Henry Schein Dental Recruitment is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits such as enhanced holidays, fully funded CPD, and opportunities for team-building activities, employees are encouraged to thrive in their roles while enjoying a balanced work-life environment in the vibrant town of Warrington, which boasts excellent transport links and modern facilities.
Contact Details:
Henry Schein Dental Recruitment Recruitment Team
