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- Tasks: Join our team as a Dental Receptionist, ensuring patient satisfaction and smooth practice operations.
- Company: Be part of a friendly 5-surgery mixed dental practice in Horsham.
- Benefits: Enjoy competitive pay, potential sponsorship, and a supportive work environment.
- Why this job: Great opportunity to develop skills in a dynamic team while making a positive impact on patients' experiences.
- Qualifications: Customer service experience preferred; strong IT skills and excellent communication are essential.
- Other info: Full-time role with flexible hours, including two Saturdays a month.
The predicted salary is between 26000 - 30000 £ per year.
We are currently looking to recruit a Receptionist to join a lovely 5 surgery mixed practice in Horsham.
Full time permanent role (weekdays with 2 Saturdays a month)
Pay: £12.50-£14.50 per hour
Role:
- Perform a high quality reception and administration service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness and profitability in line with the GDC guidelines and practice policies
- Establish and maintain productive working relationships with all members of the dental team
- Liaise with the practice manager on all matters concerning administration
Requirements of the Dental Receptionist:
- Dental Reception experience desirable but not essential
- Experience within a reception or customer service role
- Strong knowledge of IT and various computer software packages
- Confident with dealing with different people on a daily basis
- Work well within a team as well as individually
- Be able to work on own initiative and under pressure
- Great organisational skills
- Punctual and reliable
- Excellent communication skills
- Ability to work evenings and Saturdays
Rota:
Week one: 41.5 hours: Monday 8:15am-6.15pm, Tuesday 8:15am - 5pm, Wednesday 8.15am-6.15pm, Thursday 8.15am-5pm, Friday 8.15am-5.15pm
Week two: 42.45 hours: Monday 8:15am-6.15pm, Tuesday 8:15am - 5pm, Wednesday 8.15am-6.15pm, Thursday 8.15am-5pm, Friday 8.15am-1pm, Saturday 8.45am-1.15pm, (Occasional Saturdays may have a later finish of 1:30pm)
GDC registration as a nurse would be a bonus but not essential. Practice may be able to offer sponsorship for the right candidate.
Dental Receptionist employer: Henry Schein Dental Recruitment
Contact Detail:
Henry Schein Dental Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist
✨Tip Number 1
Familiarise yourself with the dental practice environment. Understanding the daily operations and common procedures can help you engage in meaningful conversations during your interview, showcasing your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be dealing with patients regularly, demonstrating your ability to handle various situations with empathy and professionalism will set you apart from other candidates.
✨Tip Number 3
Network with current or former dental receptionists. They can provide insights into the role and share tips on what employers are looking for, which can help you tailor your approach when applying.
✨Tip Number 4
Showcase your IT skills. Since strong knowledge of computer software is essential, consider highlighting any relevant experience with dental software or general office applications during your discussions with us.
We think you need these skills to ace Dental Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in reception or customer service roles. Emphasise any skills that align with the job description, such as communication and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the practice. Mention your ability to work under pressure and your experience with IT and software, as these are key requirements.
Highlight Teamwork Skills: In your application, provide examples of how you've successfully worked within a team. This is crucial for the role, so demonstrating your ability to collaborate will strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important for a receptionist role.
How to prepare for a job interview at Henry Schein Dental Recruitment
✨Showcase Your Customer Service Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Highlight your previous experience in customer service roles and share specific examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate IT Proficiency
Since strong knowledge of IT and various software packages is essential, be prepared to discuss your experience with relevant tools. If you have used dental practice management software before, mention it and explain how it improved efficiency in your previous roles.
✨Emphasise Teamwork and Communication
The role requires establishing productive relationships with the dental team. Share examples of how you've successfully collaborated with colleagues in the past and how you communicate effectively to ensure smooth operations.
✨Prepare for Scenario Questions
Expect questions that assess your ability to work under pressure and manage multiple tasks. Prepare for scenarios where you might need to prioritise patient needs while handling administrative duties, and think about how you would respond.
