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- Tasks: Provide secretarial support to healthcare professionals and manage patient referrals.
- Company: Friendly and innovative medical practice with a supportive team.
- Benefits: Flexible hours, competitive pay, and a chance to make a difference in healthcare.
- Other info: Opportunity for growth in a collaborative environment with a focus on patient care.
- Why this job: Join a dynamic team and contribute to patient care while developing your skills.
- Qualifications: Experience in medical administration, excellent typing skills, and strong communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
We are currently seeking to appoint a Medical Secretary for 20 hours per week at our friendly, supportive practice. The role involves providing general secretarial support to the Practice Manager, General Practitioners, and other Health Care Professionals, including managing referrals and general clerical work over two sites.
Hours of work will be:
- Monday 14:00 - 18:00
- Tuesday 09:00 - 15:00
- Thursday 14:00 - 18:30
- Friday 13:00 - 17:30
As a forward-thinking and innovative practice, we require a similarly motivated and enthusiastic Secretary to join our team.
Main duties of the job:
- To provide an efficient copy typing and word processing service for GPs and health professionals as required, including the typing of letters, reports, patient referrals, and minutes in an accurate and quality manner.
- To assist the Practice Manager with all clerical and administrative duties.
- To make appointments, bookings, and admissions as required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computer clinic system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- To provide cover for members of the reception team during periods of sickness and annual leave.
About us:
The clinical team consists of five GP Partners, two Salaried GPs, three Practice Nurses, and four Healthcare Assistants, as well as the extended team of pharmacists, social prescribers, and first contact practitioners, who are all supported by a committed administrative and managerial team.
Job responsibilities:
- Typing and preparing clinical letters, referrals, reports, and general correspondence accurately and within agreed timescales.
- Managing incoming and outgoing patient referrals, ensuring all relevant information is complete and recorded correctly.
- Handling patient queries professionally by telephone, email, and in person, providing information and escalating concerns where appropriate.
- Maintaining and updating patient records in line with confidentiality and data protection requirements.
- Scheduling appointments, clinics, and meetings, and coordinating diaries for clinicians or medical staff.
- Liaising with GPs, hospitals, consultants, and other healthcare professionals regarding patient care and referrals.
- Processing incoming mail documentation efficiently.
- Ensuring accurate filing, scanning, and document management within electronic medical record systems.
- Supporting clinicians and the wider administrative team with day-to-day office duties.
- Monitoring and responding to urgent requests and prioritising workload effectively.
- Maintaining a high standard of customer service and compassionate communication with patients and relatives.
- Following practice policies, NHS guidelines, and confidentiality procedures at all times.
Person Specification:
- Previous experience in a medical secretary or healthcare administration role.
- Excellent typing skills with strong attention to detail.
- Strong communication and interpersonal skills.
- Ability to manage patient queries calmly and professionally.
- Good organisational skills and ability to prioritise workload.
- Experience using medical systems and Microsoft Office applications, including System One experience and ERS.
- Understanding of patient confidentiality and data protection requirements.
- GCSE Grade C/4 or above in English and Maths (or equivalent qualification) essential.
- Experience of working in a previous secretary role in Primary or Secondary care.
Medical Secretary in Castleford employer: Henry Moore Clinic
Contact Detail:
Henry Moore Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary in Castleford
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field and let them know you're on the lookout for a Medical Secretary role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to medical secretarial duties. Think about how you can showcase your typing skills, attention to detail, and ability to handle patient queries. We want you to shine!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
✨Tip Number 4
Apply through our website for the best chance at landing that Medical Secretary position. We love seeing applications come directly from motivated candidates like you, so don’t hesitate to hit that apply button!
We think you need these skills to ace Medical Secretary in Castleford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Secretary role. Highlight your relevant experience, especially in healthcare administration, and showcase your excellent typing skills and attention to detail.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our friendly practice. Mention your communication skills and how you can handle patient queries with professionalism.
Showcase Your Organisational Skills: In your application, emphasise your organisational abilities. We need someone who can manage appointments and maintain filing systems efficiently, so give examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details!
How to prepare for a job interview at Henry Moore Clinic
✨Know Your Stuff
Make sure you brush up on medical terminology and the specific duties of a Medical Secretary. Familiarise yourself with common software used in healthcare settings, like System One, as well as data protection regulations. This will show that you're not just interested but also prepared.
✨Showcase Your Skills
Prepare examples of how you've demonstrated excellent typing skills, attention to detail, and effective communication in previous roles. Think of specific situations where you managed patient queries or handled administrative tasks efficiently. This will help you stand out as a candidate who can hit the ground running.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common questions for secretarial roles, such as how you prioritise tasks or handle difficult situations. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team dynamics, the practice's approach to patient care, or opportunities for professional development. It shows that you're genuinely interested in the role and eager to contribute to the practice.