At a Glance
- Tasks: Lead a team, manage operations, and deliver exceptional customer service in a fast-paced environment.
- Company: Join the passionate team at Domino's, known for delicious pizzas and outstanding service.
- Benefits: Competitive pay, flexible hours, staff discounts, and 28 days paid holiday.
- Other info: Fun, inclusive team culture with employee recognition and support.
- Why this job: Kickstart your career with hands-on training and clear progression opportunities.
- Qualifications: Strong organisational skills, excellent communication, and experience in leading teams.
The predicted salary is between 24000 - 30000 £ per year.
You know who we are, you’ve probably tried our delicious pizzas and now you’re thinking about joining our team – fantastic! At Domino’s we’re passionate about delivering hot, fresh pizzas and giving outstanding service to our customers, whether it’s a busy Friday night or a midweek treat. Through our vast network of stores, our franchise partners employ over 35,000 people who work in a variety of different roles. We’re committed to innovation, community engagement and creating rewarding careers – and we’d love to have you join us.
The Role: As a Manager in Training, you’ll be preparing to take on a leadership role within one of our stores. You’ll learn how to manage operations, lead a team, and deliver exceptional customer service. This is a hands‑on role where you’ll be supported to develop the skills needed to run a store confidently and effectively. You’ll be expected to lead by example, motivate your team, and ensure high standards are consistently met.
Key Responsibilities:
- Lead and organise the team to deliver excellent service and operational standards
- Motivate your team to delight customers with quality, speed and friendliness
- Support team members through coaching and training to meet the highest standards
- Deliver 5-star operational excellence across all areas of the store
- Monitor and drive performance against key targets
- Provide outstanding customer service and resolve issues confidently
- Prioritise tasks and manage time effectively in a fast‑paced environment
- Maintain a clean, safe and welcoming store environment
About You:
- Strong organisational and prioritisation skills
- Excellent customer service and communication abilities
- Experience in leading or managing people
- Motivational and confident in coaching others
- Able to work at pace and adapt to changing demands
- Flexible availability, including evenings and weekends
Benefits:
- Competitive hourly pay (with opportunities for progression)
- 28 days paid holiday per year (includes BH, pro rata for part time)
- Flexible working hours to suit your lifestyle
- Staff discount on our delicious food
- Staff meals (conditions apply)
- Company pension scheme (where eligible)
- Family Leave policies in place
- Paid training and clear career progression pathway with linked pay increases
- Supportive, inclusive, and fun team environment
- Employee recognition opportunities
Role Requirements:
This role involves periods of standing, lifting, carrying, and reaching. You may also work in hot environments (near ovens) and cold environments (walk‑in fridges) and occasionally outdoors (e.g. refuse disposal, deliveries). Please note: Domino’s stores are operated by independent franchisees, therefore terms and conditions of employment across stores may vary and will be clarified during the selection process. We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any adjustments to the recruitment process, please let us know.
Manager in Training employer: Henley on Thames
At Domino's, we pride ourselves on being an excellent employer, offering a vibrant and supportive work culture that fosters personal and professional growth. As a Manager in Training in Henley-on-Thames, you'll benefit from competitive pay, flexible working hours, and a clear career progression pathway, all while being part of a fun and inclusive team dedicated to delivering exceptional service. Join us to not only enjoy staff discounts on our delicious pizzas but also to thrive in an environment that values innovation and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Manager in Training
✨Tip Number 1
Get to know the company culture! Before your interview, check out Domino's social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their pizza-loving family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate that you can lead by example and inspire others.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've gone above and beyond for customers in previous roles. At Domino's, delivering outstanding service is key, so make sure you highlight your ability to create positive experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Manager in Training
Some tips for your application 🫡
Show Your Passion for Pizza:When you're writing your application, let your love for pizza shine through! Mention your favourite Domino’s pizza and how you enjoy the experience of great service. This will show us that you’re not just looking for a job, but you genuinely want to be part of our pizza-loving team.
Highlight Your Leadership Skills:As a Manager in Training, we want to see your leadership potential. Share examples from your past experiences where you've motivated a team or handled a challenging situation. This will help us understand how you can lead by example and inspire others in our stores.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at Henley on Thames
✨Know the Brand
Before your interview, make sure you know a bit about Domino's and what makes it special. Familiarise yourself with their menu, values, and any recent news. This shows you're genuinely interested and helps you connect your answers to the company's mission.
✨Show Your Leadership Skills
As a Manager in Training, they'll want to see your potential to lead. Prepare examples from your past experiences where you've motivated a team or resolved conflicts. Highlight how you can inspire others to deliver excellent service and maintain high standards.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Think of times when you've gone above and beyond for a customer. Be ready to discuss how you would handle difficult situations and ensure every customer leaves happy. This will show that you understand the importance of customer satisfaction.
✨Be Ready for a Fast-Paced Environment
Working at Domino's means being able to think on your feet. Prepare to discuss how you manage your time and prioritise tasks, especially during busy periods. Share strategies you've used in the past to stay organised and keep your team focused under pressure.
