Town Centre Manager

Town Centre Manager

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Henley On Thames Town Council

At a Glance

  • Tasks: Lead community projects, manage events, and enhance the vibrancy of Henley-on-Thames.
  • Company: Join a dynamic Town Council dedicated to improving local life.
  • Benefits: Flexible hours, community impact, and opportunities for professional growth.
  • Other info: Be part of exciting projects like festivals and new markets!
  • Why this job: Make a real difference in your community while developing valuable skills.
  • Qualifications: Experience in event management and community services; strong communication skills.

The predicted salary is between 30000 - 40000 £ per year.

Hours: 21 per week (0.6 FTE)

Contract type: Permanent

About the Council

The Town Council represents the thriving and picturesque Henley-on-Thames, bordered by both the Chilterns and the River Thames. Henley is renowned for its beautiful market town facilities, its sporting achievements, and an ever-growing programme of cultural and recreational events. The Town Council is the first tier of local government, with 16 councillors and a staff of c.30. We are one of the busiest town councils in the country, providing a wide range of quality services including parks, recreation grounds, open spaces, sports and arts facilities, allotments, cemetery, moorings, car parks, a visitor information service, and community buildings. We also have an extensive property portfolio and significant financial investments.

We are a very ambitious town council, dedicated not only to fulfilling our statutory functions, but leading on a wide range of projects and services to benefit the community. Recent and ongoing projects include a new adventure playground and installation of air source heat pumps and solar panels on Council-owned buildings; a new 3G football pitch; provide a new sports pavilion, parks depot, and more affordable housing for the town; expanding the town bus service; renovating several Council buildings; creating new pedestrian crossings; improving the Christmas Festival and lights; and campaigning for better water quality in the Thames. The Council has also declared both climate and nature emergencies and is dedicated to leading on schemes to improve biodiversity, sustainability and reduce emissions throughout the town.

Purpose of the role

This is an exciting opportunity for a community-focussed individual experienced in economic development, events, and/or town centre management to join our team and help us support and develop our vibrant community. The successful candidate will be responsible for driving the economic heart of Henley, ensuring it remains a secure, dynamic and vibrant market town, serving the needs of businesses, residents, and visitors alike. This includes overseeing economic development and markets; the visitor economy; the town’s bus service; community safety; civic ceremonies; and community events and projects. Projects include organizing the Christmas Festival and other high-profile town-wide events; introducing new markets and events; reviewing commercial waste collection; tackling graffiti and antisocial behaviour; and improving banking facilities. The successful candidate will also manage, and be assisted by, the Markets and Events Manager and Mayor’s PA / Office Manager.

Responsibilities

  • To facilitate meetings of Council committees and sub-committees, including setting agendas, and producing reports.
  • To manage the Town & Community team, including the Markets & Events Manager and Mayor’s PA.
  • To work in collaboration with local tourist attractions and twinning associations to promote and improve Henley as a visitor destination.
  • To oversee the running of the regular charter market, and other Council-facilitated markets.
  • To manage the programme of Council-run events, including overseeing civic ceremonies, and working in partnership with other organisers to ensure a comprehensive programme of year-round activities to create greater community cohesion and town centre vibrancy.
  • To take the lead on managing the visual attraction, amenity, and cleanliness of the town centre, including liaising with other stakeholders to manage projects on street cleaning; street furniture; bunting, lights, hanging baskets, planters and Christmas trees; litter bin and other waste collection; signage; and on-street advertising.
  • To engage with local businesses, retailers, and service providers to improve the vibrancy of the town centre; support existing businesses; and attract more commerce and footfall.
  • To manage the running and economic viability of the Council-run bus service.
  • To work in partnership with the Police and other local authorities and agencies to assist them in improving community safety, and reducing antisocial behaviour, crime, and the fear of crime.
  • To work in partnership with all key event partners to facilitate the smooth running of external events for visitors, residents, and businesses.
  • To work in partnership with South Oxfordshire District Council to improve their amenities and services, including economic development, street cleaning, environmental health, car parking provision, and public conveniences.
  • To work in partnership with Oxfordshire County Council to improve the public highway and on-street parking provision, especially in the town centre.
  • To manage and report on all budgets falling under the Town & Community team.
  • To carry out other such duties as the Council may require from time to time.

Person Specification

  • A proven successful track record in delivering community services and/or economic development initiatives.
  • Experience in successfully managing events with a keen eye for detail.
  • Impeccable IT skills, including experience of website management.
  • Self-motivated and able to work under own initiative.
  • Experience of successful project management and delivery.
  • Excellent organizational skills.
  • Awareness of the role of the Town Council in local government.
  • Excellent oral and written communication skills.
  • Ability to present sound, well-presented advice to a variety of audiences.
  • Flexibility in order to attend occasional evening meetings.
  • The ability to operate with impartiality in a political environment.
  • Educated to degree level or equivalent professional training.
  • Membership of the ATCM or similar professional body.
  • Experience of line managing/supervising staff.
  • Experience working with different tiers of local government or the third sector.
  • Experience in running markets.
  • Experience of coordinating meetings and preparing agendas and reports.

Town Centre Manager employer: Henley On Thames Town Council

The Town Council of Henley-on-Thames is an exceptional employer, offering a unique opportunity to contribute to the vibrant community of this picturesque market town. With a strong commitment to sustainability and community development, employees benefit from a collaborative work culture that values innovation and engagement, alongside opportunities for professional growth through diverse projects and events. The role of Town Centre Manager not only allows for impactful contributions to local economic development but also fosters a sense of pride in enhancing the town's cultural and recreational offerings.

Henley On Thames Town Council

Contact Details:

Henley On Thames Town Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Town Centre Manager

Tip Number 1

Network like a pro! Get out there and connect with local businesses, community leaders, and event organisers. Attend town events and engage in conversations – you never know who might have the inside scoop on job opportunities.

Tip Number 2

Show your passion for the community! When you get the chance to chat with potential employers, share your ideas on how to enhance Henley’s vibrancy. This will demonstrate your commitment and vision for the role of Town Centre Manager.

Tip Number 3

Prepare for interviews by researching the Council’s recent projects and initiatives. Be ready to discuss how your experience aligns with their goals, especially around economic development and community events. Tailor your responses to show you’re the perfect fit!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and familiar with the digital landscape, which is key for this role.

We think you need these skills to ace Town Centre Manager

Economic Development
Event Management
Community Engagement
Project Management
Budget Management
IT Skills
Report Writing

Some tips for your application 🫡

Show Your Passion for the Community:When writing your application, let us see your enthusiasm for Henley-on-Thames and its community. Share any experiences or ideas you have that demonstrate your commitment to enhancing local life and supporting businesses.

Highlight Relevant Experience:Make sure to showcase your background in economic development, events management, or town centre management. We want to know how your skills align with the responsibilities of the Town Centre Manager role, so be specific about your achievements!

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. This will help us easily understand your qualifications and how you can contribute to our ambitious projects.

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Don’t miss out on being part of our vibrant team!

How to prepare for a job interview at Henley On Thames Town Council

Know Your Community

Familiarise yourself with Henley-on-Thames and its unique characteristics. Understand the local businesses, events, and community needs. This will show your genuine interest in the role and help you connect with the interviewers.

Showcase Your Event Management Skills

Prepare examples of past events you've managed or contributed to. Highlight your attention to detail and ability to work under pressure. Discuss how you can bring innovative ideas to the Christmas Festival and other town events.

Demonstrate Collaboration

The role involves working with various stakeholders. Be ready to discuss your experience in collaborating with local authorities, businesses, and community groups. Share specific instances where your teamwork led to successful outcomes.

Be Ready for Budget Discussions

Since managing budgets is part of the job, brush up on your financial management skills. Prepare to discuss how you've handled budgets in previous roles and how you plan to ensure the economic viability of the Council-run bus service and other initiatives.