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- Tasks: Support finance teams with Sage Intacct, troubleshoot issues, and deliver training sessions.
- Company: Join a top-tier Sage Intacct Partner with a vibrant Manchester support hub.
- Benefits: Enjoy a competitive salary, 26 days holiday, private medical, and a 10% annual bonus.
- Other info: Hybrid work model with clear progression opportunities and fully-funded certifications.
- Why this job: Make a real impact while advancing your career in a supportive environment.
- Qualifications: Experience with Sage Intacct or similar finance systems; strong customer service skills.
The predicted salary is between 35000 - 45000 £ per year.
Henley Morgan is recruiting a Sage Intacct Support Consultant in Manchester for a top-tier Sage Intacct Partner. This is a customer-facing application support role helping finance teams across the UK get the most out of their Sage Intacct cloud finance system – troubleshooting, training, configuration tweaks, dashboards and small-change requests. The role suits a part-qualified or qualified accountant moving into ERP consulting, or an existing Sage Intacct or Sage 200 / Sage 50 consultant ready to specialise full-time on Sage Intacct.
Key responsibilities
- Act as first and second-line Sage Intacct support consultant for a portfolio of UK and Ireland customers
- Triage, investigate and resolve Sage Intacct support tickets covering General Ledger, AP, AR, Cash Management, Order Entry, Purchasing, Multi-Entity and Sage Intacct Reporting
- Configure Sage Intacct dimensions, smart rules, smart events, custom reports and dashboards in line with customer requirements
- Run Sage Intacct training sessions and refresher webinars for end users and finance super-users
- Maintain detailed support documentation, knowledge-base articles and reusable Sage Intacct configuration templates
- Escalate complex issues to Senior Consultants, Solution Architects and Sage Intacct product support, owning the customer experience end-to-end
Skills and experience required
- Working knowledge of Sage Intacct as a consultant, super-user or in-house finance systems analyst
- Strong understanding of core finance processes – month-end close, multi-entity consolidations, intercompany, accruals, prepayments, fixed assets and revenue recognition
- Confident building Sage Intacct custom reports, financial reports and Interactive Custom Report Writer (ICRW) outputs
- Excellent customer-service skills with the ability to translate technical concepts for non-technical finance users
- Eligible to work in the UK with the ability to attend the Manchester office on a hybrid basis
Desirable / nice to have
- Sage Intacct Implementation Specialist or Accounting Specialist certification
- Exposure to Sage Intacct integrations (Salesforce, Expensify, Concur, Lightyear, ApprovalMax)
- Part-qualified or qualified ACCA / CIMA / AAT
- Previous experience supporting other cloud finance systems (NetSuite, Xero, QuickBooks Online, Sage 200, Sage 50)
Why apply?
Our client is a Sage Intacct Premier Partner with a Manchester support hub of 30+ consultants and one of the lowest attrition rates in the channel. They offer fully-funded Sage Intacct certifications, a clear progression ladder from Support Consultant to Implementation Consultant and Solution Architect, a 10% annual bonus, 26 days holiday plus your birthday off, private medical and a genuine 2-day-a-week hybrid policy.
How to apply
To apply for this Sage Intacct Support Consultant role in Manchester, please submit your CV via the Henley Morgan website. All applications are treated in the strictest confidence and reviewed by a specialist Sage Intacct recruitment consultant within 48 hours.
Sage Intacct Support Consultant Jobs Manchester | Henley Morgan employer: Henley Morgan Limited
Contact Detail:
Henley Morgan Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage Intacct Support Consultant Jobs Manchester | Henley Morgan
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and ERP consulting space. Attend industry events or webinars where you can meet potential employers or colleagues who might know of openings. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! If you’ve got experience with Sage Intacct, make sure to highlight that in conversations. Offer to demonstrate your knowledge during interviews or networking chats. We love seeing candidates who can back up their claims with real-world examples.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions related to finance processes and Sage Intacct functionalities. Practising your responses will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates ready to dive into the world of Sage Intacct support.
We think you need these skills to ace Sage Intacct Support Consultant Jobs Manchester | Henley Morgan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role. Highlight your experience with Sage Intacct and any relevant finance processes. We want to see how your skills match what we're looking for!
Show Off Your Customer Service Skills: Since this is a customer-facing role, let us know about your experience in providing excellent support. Share examples of how you've helped clients or users in the past – we love a good success story!
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible and avoid jargon unless it's relevant. We appreciate clarity and want to understand your qualifications quickly.
Apply Through Our Website: Don't forget to submit your application via the Henley Morgan website! It’s the best way for us to receive your details and ensures your application gets the attention it deserves.
How to prepare for a job interview at Henley Morgan Limited
✨Know Your Sage Intacct Inside Out
Make sure you brush up on your knowledge of Sage Intacct, especially its core functionalities like General Ledger, AP, and AR. Be prepared to discuss how you've used these features in past roles or how you would approach troubleshooting common issues.
✨Show Off Your Customer Service Skills
Since this role is customer-facing, highlight your experience in providing excellent customer service. Think of examples where you've successfully resolved client issues or trained users, and be ready to share those stories during the interview.
✨Prepare for Technical Questions
Expect some technical questions about Sage Intacct configurations and reporting. Brush up on how to build custom reports and dashboards, and be ready to explain your thought process when tackling complex support tickets.
✨Demonstrate Your Understanding of Finance Processes
This role requires a solid grasp of finance processes like month-end close and multi-entity consolidations. Be prepared to discuss these concepts and how they relate to Sage Intacct, showing that you can bridge the gap between finance and technology.