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For Companies At a Glance
- Tasks: Provide top-notch support for Sage Intacct, solving problems and ensuring customer satisfaction.
- Company: Join a long-established UK Sage partner with a strong growth trajectory.
- Benefits: Earn up to £45,000 plus perks, with opportunities for career advancement.
- Why this job: Be part of a supportive team and make a real difference in clients' financial systems.
- Qualifications: Sage Intacct accreditation and experience in customer support are essential.
- Other info: Enjoy remote work flexibility with optional office attendance and a vibrant company culture.
The predicted salary is between 36000 - 54000 £ per year.
Henley Morgan is recruiting an experienced Sage Intacct Support Consultant for a long-established UK Sage partner expanding its Sage Intacct support function due to continued customer growth. This position suits a Sage Intacct professional who enjoys customer-facing support, problem solving and structured career development within a stable, profitable organisation.
About the Company
- Long-established UK Sage partner
- Top-tier Sage reseller with national client base
- Consistent year-on-year growth
- Significant investment in Sage Intacct projects and support
- Proven promotion paths from support into senior leadership
- Strong internal culture with excellent staff retention
The Role
You will join a dedicated Sage Intacct support desk, delivering high-quality technical assistance to customers while working closely with consultants and team leadership.
Responsibilities
- Logging, managing and resolving Sage Intacct support tickets
- Providing Sage Intacct support via phone and email
- Delivering professional, clear customer service
- Working collaboratively within a growing support team
- Applying accredited Sage Intacct knowledge to real-world client environments
- Supporting customer satisfaction and long‑term relationships
- Participating in ongoing training and progression toward consultancy
Required Experience
Essential
- Sage Intacct accreditation
- Commercial experience supporting Sage Intacct
- Confidence handling phone-based customer support
- Strong communication and documentation skills
Location
UK based, remote‑first role. Home working with optional weekly office attendance preferred. Offices in Derby and Newcastle.
Salary
Up to £45,000 depending on experience + other perks!
How to Apply
Please apply ASAP with your CV to be considered for this position.
Sage Intacct Support Consultant – Remote UK – Up to £45,000 in London employer: Henley Morgan Limited
Contact Detail:
Henley Morgan Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage Intacct Support Consultant – Remote UK – Up to £45,000 in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Sage Intacct community or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for Sage Intacct Support Consultant roles and practice your answers. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you’ve got any relevant projects or experiences, be ready to discuss them. Real-world examples can make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Sage Intacct Support Consultant – Remote UK – Up to £45,000 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Sage Intacct experience and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about Sage Intacct and how you can contribute to our team. Keep it professional but let your personality come through.
Showcase Your Communication Skills: Since this role involves customer-facing support, we need to see your strong communication skills in action. Whether it’s in your CV or cover letter, make sure you demonstrate how you effectively communicate with clients.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Henley Morgan Limited
✨Know Your Sage Intacct Inside Out
Make sure you brush up on your Sage Intacct knowledge before the interview. Familiarise yourself with common issues and solutions, as well as any recent updates or features. This will not only show your expertise but also your enthusiasm for the role.
✨Practice Customer-Facing Scenarios
Since this role involves a lot of customer interaction, practice how you would handle various support scenarios. Think about how to communicate technical information clearly and professionally. Role-playing with a friend can help you feel more confident.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've resolved issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, ongoing training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
