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For Companies At a Glance
- Tasks: Provide top-notch support for Sage Intacct, solving customer issues and enhancing satisfaction.
- Company: Join a long-established UK Sage partner with a strong growth trajectory.
- Benefits: Earn up to £45,000 with remote work options and career development opportunities.
- Why this job: Be part of a supportive team and make a real difference in customer experiences.
- Qualifications: Sage Intacct accreditation and experience in customer support are essential.
- Other info: Enjoy a collaborative culture with clear paths for career advancement.
The predicted salary is between 36000 - 54000 £ per year.
Henley Morgan is recruiting an experienced Sage Intacct Support Consultant for a long-established UK Sage partner expanding its Sage Intacct support function due to continued customer growth. This position suits a Sage Intacct professional who enjoys customer-facing support, problem solving and structured career development within a stable, profitable organisation.
About the Company
- Long-established UK Sage partner
- Top-tier Sage reseller with national client base
- Consistent year-on-year growth
- Significant investment in Sage Intacct projects and support
- Proven promotion paths from support into senior leadership
- Strong internal culture with excellent staff retention
The Role
You will join a dedicated Sage Intacct support desk, delivering high-quality technical assistance to customers while working closely with consultants and team leadership.
Responsibilities
- Logging, managing and resolving Sage Intacct support tickets
- Providing Sage Intacct support via phone and email
- Delivering professional, clear customer service
- Working collaboratively within a growing support team
- Applying accredited Sage Intacct knowledge to real-world client environments
- Supporting customer satisfaction and long-term relationships
- Participating in ongoing training and progression toward consultancy
Required Experience
Essential
- Sage Intacct accreditation
- Commercial experience supporting Sage Intacct
- Confidence handling phone-based customer support
- Strong communication and documentation skills
Location
UK based, remote-first role. Home working with optional weekly office attendance preferred. Offices in Derby and Newcastle.
Salary
Up to £45,000 depending on experience + other perks!
How to Apply
Please apply ASAP with your CV to be considered for this position. You can also get in touch with me at: roxy@henleymorgan.com or 0207 096 0211.
Company & Contact
Henley Morgan is the leading specialist in ERP recruitment, supporting ERP professionals across the UK and internationally – www.henleymorgan.com.
Sage Intacct Support Consultant – Remote UK – Up to £45,000 in Birmingham employer: Henley Morgan Limited
Contact Detail:
Henley Morgan Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage Intacct Support Consultant – Remote UK – Up to £45,000 in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the Sage Intacct community or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare for interviews by brushing up on your Sage Intacct knowledge and be ready to discuss real-world scenarios where you’ve solved problems. We want to see how you think on your feet!
✨Tip Number 3
Don’t just apply, engage! When you submit your application through our website, follow up with a quick email or call. It shows your enthusiasm and keeps you on their radar.
✨Tip Number 4
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. The more comfortable you are, the better you’ll perform when it counts!
We think you need these skills to ace Sage Intacct Support Consultant – Remote UK – Up to £45,000 in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Sage Intacct experience and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about Sage Intacct support and how you can contribute to our team. Keep it professional but let your personality come through.
Showcase Your Communication Skills: Since this role involves customer-facing support, we need to see your strong communication skills in action. Whether it’s in your CV or cover letter, make sure you demonstrate how you effectively communicate complex information.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Henley Morgan Limited
✨Know Your Sage Intacct Inside Out
Make sure you brush up on your Sage Intacct knowledge before the interview. Familiarise yourself with common issues and solutions, as well as recent updates or features. This will not only show your expertise but also your enthusiasm for the role.
✨Practice Customer Support Scenarios
Since this role involves a lot of customer interaction, practice handling typical support scenarios. Think about how you would approach resolving a ticket or explaining a complex issue to a client. Role-playing with a friend can help you feel more confident.
✨Showcase Your Communication Skills
During the interview, focus on demonstrating your strong communication skills. Be clear and concise in your answers, and don’t hesitate to ask clarifying questions if needed. This will reflect your ability to provide professional customer service.
✨Highlight Your Teamwork Experience
This position requires collaboration within a support team, so be ready to discuss your experience working in teams. Share examples of how you've successfully worked with others to solve problems or improve processes, showcasing your ability to contribute to a positive team culture.
