Henley Executive is seeking an experienced IT Service Delivery Manager to lead our MSP/IT services for commercial clients in the UK. The role involves mentoring the Service Delivery team, owning SLAs and KPIs, and acting as the senior escalation point.
Based in the UK, you will foster strong client relationships, drive continual service improvement, and contribute to the growth and success of a expanding MSP portfolio. Salary £50,000–£57,000 per year with benefits.
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Senior MSP IT Service Delivery Lead in Sheffield employer: Henley Executive
Join a dynamic managed services provider in Bristol, where we prioritise employee growth and a collaborative work culture. With a hybrid working model, you’ll enjoy the flexibility of predominantly home-based work while still having the opportunity to connect with your team in our Bristol office. We offer competitive salaries, a company-wide bonus scheme, and a commitment to continuous improvement, making us an excellent employer for those seeking meaningful and rewarding careers.
