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- Tasks: Support high-profile clients by resolving incidents in Microsoft 365, Azure, and Intune.
- Company: Dynamic managed services technology business with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a team where your problem-solving skills make a real difference for clients.
- Qualifications: At least two years of second line support experience and strong Microsoft tech skills.
- Other info: Great opportunity to enhance your career in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A managed services technology business is seeking a motivated 2nd Line Azure Engineer to support high-profile clients. This role involves resolving incidents within Microsoft 365, Azure Active Directory, and Intune environments.
Candidates should have at least two years of second line support experience and strong skills in Microsoft technologies. The position requires excellent communication and problem-solving abilities, with a commitment to customer satisfaction and adherence to policy.
Interested candidates should apply online and include their current location in their CV.
2nd Line Azure, M365 & Intune Support Specialist in London employer: Henley Executive
Contact Detail:
Henley Executive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Azure, M365 & Intune Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Azure, M365, or Intune. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare for interviews by brushing up on common scenarios you might face in 2nd line support. Think about how you'd tackle issues in Microsoft 365 or Azure environments and be ready to share your thought process.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it helps us keep track of your application and ensures you’re considered for the role you’re excited about.
We think you need these skills to ace 2nd Line Azure, M365 & Intune Support Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, Azure Active Directory, and Intune. We want to see how your skills match the role, so don’t be shy about showcasing your second line support experience!
Show Off Your Communication Skills: Since this role involves working with high-profile clients, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect your problem-solving mindset.
Include Your Location: Don’t forget to mention your current location in your CV! It helps us understand where you’re based and how you might fit into our team dynamics.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Henley Executive
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure Active Directory, and Intune. Be ready to discuss specific incidents you've resolved in these areas, as this will show your hands-on experience and problem-solving skills.
✨Showcase Your Communication Skills
Since this role involves supporting high-profile clients, practice explaining technical concepts in simple terms. Think about how you would communicate a complex issue to someone without a tech background, as this will demonstrate your ability to connect with customers.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific incidents or challenges. Prepare examples from your past experience where you successfully resolved issues, focusing on your thought process and the steps you took to achieve customer satisfaction.
✨Research the Company Culture
Take some time to understand the managed services technology business you're interviewing with. Knowing their values and how they approach customer service can help you tailor your answers and show that you're a good fit for their team.
