IT Service Delivery Lead β€” MSP/MPS Expert

IT Service Delivery Lead β€” MSP/MPS Expert

Full-Time 50000 - 57000 Β£ / year (est.) No working from home possible
Henley Executive

At a Glance

  • Tasks: Lead a team to deliver top-notch IT services and mentor your colleagues.
  • Company: Henley Executive, a dynamic firm in London focused on managed services.
  • Benefits: Competitive salary, great benefits, and opportunities for professional growth.
  • Other info: Join a supportive environment with a focus on excellence and career advancement.
  • Why this job: Make a real impact by enhancing client relationships and service delivery.
  • Qualifications: Experience in MSP/MPS and strong leadership skills required.

The predicted salary is between 50000 - 57000 Β£ per year.

Henley Executive, based in London, is seeking an experienced IT Service Delivery Manager to lead a focused MSP/IT managed services portfolio for commercial clients.

The role offers a salary of Β£50,000-Β£57,000 and benefits.

You will mentor the service delivery team, ensure SLA/KPI targets, and act as senior escalation point while strengthening client relationships.

Candidates should have MSP and MPS background, strong leadership, and a proven track record delivering service excellence.

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IT Service Delivery Lead β€” MSP/MPS Expert employer: Henley Executive

Join a dynamic team as a Junior Sales Executive in Sunderland, where you'll benefit from a supportive work culture that prioritises employee development and progression. With a hybrid working model, you can enjoy the flexibility of working from home while also engaging with colleagues in the office, fostering collaboration and innovation. This role offers a competitive salary and performance bonus, making it an excellent opportunity for those eager to kickstart their career in IT sales.

Henley Executive

Contact Details:

Henley Executive Recruitment Team

We think you need these skills to ace IT Service Delivery Lead β€” MSP/MPS Expert

IT Service Delivery Management
MSP/MPS Expertise
Leadership Skills
Client Relationship Management
SLA/KPI Management
Mentoring
Escalation Management