Henley Executive in Bristol is seeking a commercially minded Head of Service Delivery to shape service strategy, lead high‑performing teams and ensure delivery against contracts.
Reporting to a senior leader, you will own vision, strategy and operational performance, drive improvements, manage SLAs and build trusted client relationships.
The role offers up to £60,000 and an enhanced benefits package, with ITIL knowledge and a track record in complex service environments.
#J-18808-Ljbffr
Senior Service Delivery Leader: Strategy & Service Quality in Gloucester employer: Henley Executive
Join a dynamic managed services provider in Bristol, where we prioritise employee growth and a collaborative work culture. With a hybrid working model, you’ll enjoy the flexibility of predominantly home-based work while still having the opportunity to connect with your team in our Bristol office. We offer competitive salaries, a company-wide bonus scheme, and a commitment to continuous improvement, making us an excellent employer for those seeking meaningful and rewarding careers.
