2nd Line Azure, M365 & Intune Support Specialist
2nd Line Azure, M365 & Intune Support Specialist

2nd Line Azure, M365 & Intune Support Specialist

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support high-profile clients by resolving incidents in Microsoft 365, Azure, and Intune.
  • Company: Managed services technology business with a focus on client satisfaction.
  • Benefits: Competitive salary, professional development, and a supportive team environment.
  • Why this job: Join a dynamic team and enhance your skills in cutting-edge Microsoft technologies.
  • Qualifications: At least two years of second line support experience and strong Microsoft tech skills.
  • Other info: Great opportunity for career growth in a fast-paced tech environment.

The predicted salary is between 30000 - 42000 £ per year.

A managed services technology business is seeking a motivated 2nd Line Azure Engineer to support high-profile clients. This role involves resolving incidents within Microsoft 365, Azure Active Directory, and Intune environments.

Candidates should have at least two years of second line support experience and strong skills in Microsoft technologies. The position requires excellent communication and problem-solving abilities, with a commitment to customer satisfaction and adherence to policy.

Interested candidates should apply online and include their current location in their CV.

2nd Line Azure, M365 & Intune Support Specialist employer: Henley Executive

Join a dynamic managed services technology business that values innovation and employee development. With a strong focus on collaboration and customer satisfaction, we offer a supportive work culture where your skills in Microsoft technologies will thrive. Located in a vibrant area, we provide ample opportunities for professional growth and a chance to work with high-profile clients, making this an excellent place for those seeking meaningful and rewarding employment.
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Contact Detail:

Henley Executive Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 2nd Line Azure, M365 & Intune Support Specialist

✨Tip Number 1

Network like a pro! Reach out to your connections in the tech industry, especially those who work with Azure or M365. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Show off your skills! Prepare a portfolio or a list of projects where you've tackled issues in Azure, M365, or Intune. This will help you stand out during interviews and show that you’re not just talk.

✨Tip Number 3

Practice makes perfect! Get ready for those tricky interview questions by doing mock interviews with friends or using online resources. The more comfortable you are, the better you'll perform when it counts.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure to mention your current location in your CV, as it helps us understand your availability.

We think you need these skills to ace 2nd Line Azure, M365 & Intune Support Specialist

Azure Active Directory
Microsoft 365
Intune
2nd Line Support
Incident Resolution
Communication Skills
Problem-Solving Skills
Customer Satisfaction
Policy Adherence
Technical Support
Microsoft Technologies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, Azure, and Intune. We want to see how your skills match the role, so don’t be shy about showcasing your second line support experience!

Show Off Your Communication Skills: Since this role involves supporting high-profile clients, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect your problem-solving mindset.

Include Your Location: Don’t forget to mention your current location in your CV! It helps us understand where you’re based and how you might fit into our team dynamics.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Henley Executive

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Microsoft 365, Azure Active Directory, and Intune. Be prepared to discuss specific incidents you've resolved in these environments, as this will show your hands-on experience and problem-solving skills.

✨Showcase Your Communication Skills

Since this role involves supporting high-profile clients, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you would communicate with a non-technical client, so think about how you can convey complex information clearly and effectively.

✨Prepare for Scenario-Based Questions

Expect questions that put you in real-life support scenarios. Think through how you would handle various incidents, focusing on your approach to troubleshooting and ensuring customer satisfaction. This will highlight your commitment to resolving issues efficiently.

✨Research the Company Culture

Take some time to understand the managed services technology business you're interviewing with. Knowing their values and how they prioritise customer satisfaction can help you tailor your responses and show that you're a good fit for their team.

2nd Line Azure, M365 & Intune Support Specialist
Henley Executive
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  • 2nd Line Azure, M365 & Intune Support Specialist

    Full-Time
    30000 - 42000 £ / year (est.)
  • H

    Henley Executive

    50-100
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