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- Tasks: Lead daily operations of a busy leisure centre and ensure top-notch customer service.
- Company: Dynamic leisure centre in Trowbridge, focused on community engagement.
- Benefits: Competitive salary, supportive environment, and ongoing training opportunities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in management, strong leadership, and excellent customer service skills.
- Other info: Flexible hours, including evenings and weekends, with great career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Location: Trowbridge, Wiltshire
Salary: Competitive, dependent on experience
Hours: Full-time (including evenings and weekends as required)
About the Role
We are seeking an experienced and motivated Site Manager to lead the day-to-day operation of a busy leisure centre in Trowbridge, Wiltshire. This is a hands-on management role, responsible for ensuring the site operates safely, efficiently and to the highest standards of customer service.
Key Responsibilities
- Oversee daily operations of the leisure centre, ensuring smooth and safe running at all times
- Manage, motivate and develop site staff, including rotas, training and performance
- Ensure compliance with health & safety, safeguarding and statutory regulations
- Monitor site maintenance, cleanliness and presentation
- Handle customer enquiries, feedback and complaints professionally
- Manage opening and closing procedures and site security
- Support programming and delivery of activities to maximise participation and income
About You
- Proven experience in a management or supervisory role (leisure, facilities or similar environment preferred)
- Strong leadership and people-management skills
- Excellent customer service and communication abilities
- Sound understanding of health & safety and operational compliance
- Flexible approach to working hours, including evenings and weekends
- Relevant leisure management or facilities qualification (desirable, not essential)
What We Offer
- Competitive salary
- Supportive working environment
- Opportunity to make a real impact within the local community
- Ongoing training and development opportunities
How to Apply
To apply, please submit your CV and a brief covering letter outlining your suitability for the role.
Site Manager - Leisure Centre in Trowbridge employer: Henley Chase
Contact Detail:
Henley Chase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Manager - Leisure Centre in Trowbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry, attend local events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for leisure management shine through. Share your experiences and how you've made a difference in previous roles – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to leisure centres in your area, express your interest, and ask if they have any upcoming opportunities. Sometimes, the best jobs aren’t even advertised!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you’re genuinely interested in joining our team. So, don’t hesitate – get your CV in there and let’s get the ball rolling!
We think you need these skills to ace Site Manager - Leisure Centre in Trowbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Site Manager role. Highlight your management experience in leisure or similar environments, and don’t forget to showcase your leadership and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific examples of how you've successfully managed teams or improved customer satisfaction in previous positions.
Showcase Your Compliance Knowledge: Since health & safety is key in this role, make sure to mention any relevant experience you have with compliance and regulations. This will show us that you understand the importance of running a safe and efficient leisure centre.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Henley Chase
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Site Manager at a leisure centre. Familiarise yourself with the key tasks like overseeing daily operations and managing staff. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Site Manager, strong leadership is crucial. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight how you motivated staff and ensured compliance with health and safety regulations to showcase your suitability for the role.
✨Prepare for Customer Service Scenarios
Customer service is a big part of this role, so be ready to discuss how you've dealt with customer enquiries, feedback, and complaints in the past. Think of specific instances where you turned a negative experience into a positive one, as this will illustrate your problem-solving skills and commitment to excellent service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the leisure centre's current challenges or future plans. This shows your interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
