At a Glance
- Tasks: Service, repair, and install mobility equipment while providing excellent customer service.
- Company: Join a supportive team dedicated to enhancing mobility and healthcare.
- Benefits: Competitive salary, overtime opportunities, company van, and comprehensive training.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Full UK driving licence and hands-on problem-solving skills required.
We are seeking a Field Service Engineer to service, repair and install mobility and healthcare equipment across Scotland, primarily within the Central Belt. The equipment includes stairlifts, ceiling track hoists, ramps and orthopaedic beds. This is a field-based, back-to-base role, involving visits to customers in their homes to diagnose faults, carry out repairs and ensure equipment is safe and fully operational.
Applications are welcome from experienced engineers and candidates looking to enter the industry. Full manufacturer and in-house training will be provided to those without previous experience, while experienced candidates can expect salaries towards the higher end of the range.
Key Responsibilities
- Service, repair, install and assess mobility and healthcare equipment in domestic settings.
- Attend callouts and diagnose faults, working independently or with support during training.
- Aim to achieve a high first-time fix rate.
- Carry out lift servicing, repairs, installations and refurbishments.
- Complete job records accurately using a PDA.
- Monitor and maintain van stock levels.
- Ensure all work complies with health and safety requirements.
- Deliver excellent customer service during every visit.
Essential Requirements
- Full UK driving licence.
- Practical, hands-on ability and confidence using tools.
- Strong fault-finding and problem-solving skills.
- Excellent communication and customer service skills.
- Confidence using Android devices and basic IT systems.
- Self-motivated, organised and reliable approach.
- Flexibility to work overtime and occasional out-of-hours callouts.
- Right to work in the UK.
Desirable Experience
- Previous experience as a Field Service Engineer, Service Engineer, Maintenance Engineer or Installation Technician.
- Background in mechanical, electrical or mobility equipment maintenance.
- Experience working independently in a customer-facing role.
Experienced engineers, career changers and ex-military candidates are all encouraged to apply.
Working Hours
Monday to Friday, 8:30am–5:30pm, with overtime available as required. Flexibility is needed to meet operational demands, including occasional emergency callouts.
Benefits
- Salary of £29,000–£38,000, depending on experience.
- Permanent, full-time employment.
- Overtime opportunities.
- Company van, tools, uniform, PPE and test equipment provided.
- Comprehensive manufacturer training and ongoing development.
- 20 days' annual leave plus bank holidays.
Stairlift Engineer – Mobility Equipment in Glasgow employer: Henley Chase
As a leading employer in the construction industry, we pride ourselves on fostering a collaborative and innovative work culture that empowers our Construction Managers to excel. With a strong commitment to employee development, we offer extensive training programs and career advancement opportunities, ensuring that our team members grow alongside the company. Located in a vibrant area with access to diverse projects, our employees enjoy a dynamic work environment that values safety, quality, and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Stairlift Engineer – Mobility Equipment in Glasgow
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Stairlift Engineer – Mobility Equipment in Glasgow
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Henley Chase's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Henley Chase. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Henley Chase
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Henley Chase.
