At a Glance
- Tasks: Lead operations, ensuring safety and productivity across multiple states.
- Company: Join Henkels & McCoy, a top utility construction firm with nearly 100 years of experience.
- Benefits: Enjoy competitive pay, travel opportunities, and a commitment to safety excellence.
- Why this job: Be part of a dynamic team making a real impact in infrastructure and safety.
- Qualifications: 15+ years in telecommunications management required; strong leadership and communication skills essential.
- Other info: This role involves significant travel and offers a chance to work with industry leaders.
The predicted salary is between 48000 - 72000 £ per year.
Overview
Henkels & McCoy (H&M) is an industry-leading utility construction firm providing critical infrastructure design, construction, and maintenance services for the power, oil & gas pipeline, gas distribution, and communication markets throughout North America. Founded in 1923, H&M adapts nearly a century of experience to the dynamic infrastructure needs of today. H&M has been recognized with an E.I. DuPont Safety Excellence Award and is a founding member of the ET&D Partnership, a collaborative industry partnership working to reduce fatalities, injuries, and illnesses in the electric line construction industry. H&M is a subsidiary of MasTec, a certified Minority-Controlled Company by the National Minority Supplier Development Council (NMSDC).
The Operations Manager is responsible for Safety, Quality, Productivity, and Operations Management of assigned project work in Indiana, Michigan, Ohio, Kentucky, and West Virginia. This position is located in our York, PA office and will require travel to project locations, customers, and other H&M offices.
Responsibilities
- Implementation – Safety, Quality, Productivity.
- Day-to-day operations and oversight of operations staff.
- Technical guidance to project teams and field leadership.
- Lead or participate in Incident Investigations.
- Performance Reviews for Operations staff.
- Pre-job visits as necessary. Assist estimators with bids. Prepare bids or proposals when necessary.
- Ensure field tracking and administrative processes are implemented, reported, and followed accurately and timely. Includes QA/QC processes and documentation.
- Manage purchase orders and subcontracts.
- Train Construction Managers and field Supervisors on administrative processes as required.
- Monitor performance metrics for operating unit – production, man-hours, accidents, and incidents. Review weekly productivity of crews and adjust as necessary. Provide work progress reports as necessary. Develop corrective action plans when required.
- Participate in monthly Customer program meetings. Regular customer contact and engagement at every level possible. Client networking.
- Ensure the safe proper use and application of Company equipment and tooling. Ensure proper equipment is procured for projects. Manage tool supervisor and staff.
- Maintain good working relationships with IBEW locals throughout the Region with regards to hiring, retraining, and termination of craft workers. Assist in Union Negotiations when possible.
Qualifications
- The Operations Manager must have at least 15 years of supervisor and management experience in the Telecommunications construction business.
- Formal training in management, supervision, and administration is required.
- The ideal candidate will have extensive field experience in the Telecommunications industry with demonstrated knowledge of aerial and underground construction.
- Strong leadership, written and verbal communication skills are required.
- Ability to travel 85% of the time.
Henkels & McCoy, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
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Operations Manager employer: Henkels & McCoy
Contact Detail:
Henkels & McCoy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the specific safety and quality standards in the telecommunications construction industry. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to maintaining high operational standards.
✨Tip Number 2
Network with professionals in the telecommunications sector, especially those who have experience with Henkels & McCoy. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Be ready to share specific examples of how you've improved productivity and safety in past roles, as this aligns closely with the responsibilities of the Operations Manager.
✨Tip Number 4
Research Henkels & McCoy's recent projects and initiatives, particularly in the regions they operate. Being knowledgeable about their work will allow you to tailor your conversations during interviews and show genuine interest in the company.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in the telecommunications construction sector. Emphasise your leadership roles and any specific achievements related to safety, quality, and productivity.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the responsibilities outlined in the job description. Use specific examples from your past experience to demonstrate how you meet the qualifications and can contribute to Henkels & McCoy's goals.
Highlight Relevant Skills: In your application, focus on key skills such as project management, incident investigation, and performance monitoring. Mention any formal training in management and supervision that aligns with the job requirements.
Showcase Your Communication Abilities: Since strong written and verbal communication skills are essential for this role, ensure your application is clear, concise, and free of errors. Consider including examples of how you've effectively communicated with teams or clients in previous positions.
How to prepare for a job interview at Henkels & McCoy
✨Showcase Your Leadership Skills
As an Operations Manager, strong leadership is crucial. Be prepared to discuss your previous experiences leading teams, managing projects, and how you handle conflicts. Use specific examples to illustrate your ability to motivate and guide others.
✨Demonstrate Industry Knowledge
Familiarise yourself with the Telecommunications construction industry, especially regarding safety and quality standards. Be ready to discuss recent trends or challenges in the field and how you would address them in your role.
✨Prepare for Technical Questions
Expect technical questions related to operations management, safety protocols, and project oversight. Brush up on relevant regulations and best practices, and be ready to explain how you would implement these in your day-to-day operations.
✨Emphasise Communication Skills
Effective communication is key in this role. Prepare to discuss how you engage with clients, manage team dynamics, and report on project progress. Highlight any experience you have in customer networking and relationship building.