At a Glance
- Tasks: Rotate through Customer Excellence, Logistics, and Demand Planning while solving real-world supply chain issues.
- Company: Join Henkel, a global leader in consumer brands with a commitment to diversity.
- Benefits: Enjoy flexible hours, hybrid work, performance bonuses, and 27 days of annual leave.
- Other info: Embrace a culture that values uniqueness and offers diverse growth opportunities.
- Why this job: Gain hands-on experience in a dynamic environment and make a real impact on supply chain operations.
- Qualifications: A Levels BCC or BTEC DMM, strong communication, organisation, and adaptability skills.
The predicted salary is between 18000 - 25000 £ per year.
About this Position Henkel Consumer Brands hold leading market positions worldwide and its Brand name product business is continuously developing. Operating within both Retail and Professional Industries our Brands and products are used widely every day. You will embark on 3 functions in rotation: Customer Excellence, Logistics and Demand Planning.
What you'll do:
- Customer complaints & claims management: Customer interaction and ad-hoc analysis during inbound emails; monitoring cases managed in GBS+ (Shared Service Centre).
- Be customers’ counterpart for solving and negotiating any operational topic/issue related to orders (delays, incidents, returns, prices, invoices, etc).
- Help drive improvements in the team’s performance.
- Using analysis and insight, highlight key trends and possible improvements.
- Work within company practice/guidelines and compliance.
- Opportunity to work independently, while provided with the necessary team support.
- Logistics: SAP support for Logistics Operational Fundamentals (Rework, Purchase orders etc).
- Electronic Data Interface (EDI) management.
- Monitoring/Reporting on Key Supply Chain Metrics.
- Returns Management / Urgent shipment coordination.
- Demand Planning: Support in Demand reviews – PowerBI/MS office.
- Out of stock report management.
- Supporting Project Implementation Manager in all the steps of project.
- Managing product lifecycle in the SAP.
What makes you a good fit:
- Minimum Educational Requirements: A Levels: BCC or BTEC DMM, GCSE Maths and English Language (9-4).
- Strong communication skills.
- Good organisation and time-management.
- Attention to detail.
- Collaborative mindset.
- Relationship-building skills.
- Creativity and commercial thinking.
- Adaptability and willingness to learn.
Some perks of joining Henkel:
- Flexible work scheme with flexible hours, hybrid work model.
- Diverse national and international growth opportunities.
- Global wellbeing standards with health and preventive care programs.
- Gender-neutral parental leave for a minimum of 8 weeks.
- Performance bonus / incentives.
- Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary.
- Annual Leave: 27 days plus 8 Bank Holidays.
- Celebration vouchers.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
Supply Chain Degree Apprentice in Hemel Hempstead employer: Henkel
Henkel Consumer Brands is an exceptional employer that fosters a dynamic and inclusive work culture, offering diverse opportunities for growth within the Supply Chain sector. With a flexible work scheme, competitive benefits including a performance bonus and generous parental leave, and a commitment to employee wellbeing, Henkel empowers its apprentices to thrive while contributing to innovative solutions in a global market. Join us to develop your skills across Customer Excellence, Logistics, and Demand Planning in a supportive environment that values your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain Degree Apprentice in Hemel Hempstead
✨Get Hands-On with Local Suppliers
Don’t be shy about visiting local suppliers or manufacturers in your area. Many supply chain operations start small, and they might be looking for apprentices! A personal visit shows initiative and gives you a chance to learn firsthand about the industry and even hand over your CV in person.
✨Join Supply Chain Apprenticeship Fairs
Check out apprenticeship fairs focused on supply chain and logistics. These events are goldmines for meeting employers like Henkel who are directly looking for fresh talent. Make sure to engage with representatives, ask questions, and express your enthusiasm for the field — it could lead to an on-the-spot opportunity!
✨Leverage Your Uni's Career Services
If you’re studying, definitely utilise your university’s career services. They often have partnerships with companies in supply chain operations that could include apprenticeship programmes. Plus, they usually know about openings before the rest of us do — so keep an eye on their job boards and events!
✨Stay Active in Online Supply Chain Communities
Engage in online forums or social media groups dedicated to supply chain operations. Platforms like LinkedIn, Reddit, or even Facebook have communities where jobs and apprenticeships are frequently posted. Join discussions and share your journey; it shows passion and could connect you directly to apprenticeships at firms like Henkel.
We think you need these skills to ace Supply Chain Degree Apprentice in Hemel Hempstead
Some tips for your application 🫡
Show Off Your Teamwork Skills:In supply chain operations, being a team player is key. Highlight experiences where you've successfully worked with others to solve problems or improve processes. This could be from school projects, part-time jobs, or even group activities — show us you're up for collaboration!
Mention Any Relevant Coursework or Projects:If you've studied anything related to logistics or supply chain management, shout about it! We want to see any projects or classes that showcase your understanding of the field. Even if it's just a few relevant subjects from your studies, include them in your application to catch our eye.
Keep It Engaging and Genuine:As this is an apprenticeship, we’re keen on seeing your motivation. Share why you're interested in supply chain operations and what you hope to learn from us at Henkel. Be yourself and let your passion shine through in your cover letter!
Research Our Work and Values:Before hitting ‘send’, do a bit of homework on Henkel. Knowing our projects or values can help you tailor your application and show genuine interest. Plus, a personal touch can make a huge difference in how we view your application!
How to prepare for a job interview at Henkel
✨Know Your Supply Chain Basics
Brush up on the fundamentals of supply chain operations. Understand key concepts like logistics, inventory management, and demand forecasting. Being able to chat about these topics can really show your enthusiasm and readiness to dive into this apprenticeship at Henkel.
✨Be Ready for Scenario Questions
Expect the interviewers to throw some scenario-based questions your way. They might ask how you'd handle a delay from a supplier or how you'd optimise a delivery route. Practising these types of questions can help us demonstrate your problem-solving skills and how you think on your feet!
✨Show Enthusiasm to Learn
As an apprentice, they're looking for someone eager to learn. Be prepared to discuss what interests you about supply chain operations and how you see yourself growing with Henkel. Share any relevant projects or coursework to highlight your motivation and ability to pick up new skills quickly.
✨Present Your Teamwork Skills
Supply chain operations are all about collaboration. Be ready to share examples from school projects or other experiences where you worked in a team, especially if you handled different roles. Emphasising your communication and teamwork skills can really help us set you apart in your interview!
