At a Glance
- Tasks: Manage orders and ensure smooth communication with Henkel Affiliates.
- Company: Join Henkel, a diverse and innovative global leader.
- Benefits: Flexible work hours, hybrid model, and generous leave policies.
- Other info: Opportunities for growth and a supportive, inclusive culture.
- Why this job: Be a game changer in a dynamic team and make a real impact.
- Qualifications: Customer service experience and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
About this Position
Join us as an Intercompany Specialist and get the opportunity to become a game changer to our team, working alongside professionals from diverse backgrounds to achieve common goals and drive organisational success.
This is how you can dare to make an impact:
- 12 month fixed term contract
- Proactive order management and process of Henkel Affiliate orders from creation to invoicing, including Henkel Affiliate communication and interaction, facilitating resolution of Foreign Trade, invoice disputes and resolving stock issues.
- Liaise with the regional logistics teams to ensure all export documentation and export requirements are met.
- Liaise regularly with other functions such as Customer Service Support, Supply & Stock, and Supply Planning, to ensure excellent Replenishment Service Level delivery to our Henkel Affiliates.
- End to end order management to ensure excellent Customer Experience.
- Involvement in Claims Management.
- Support continuous improvement initiatives.
- Monitoring of returns and credit / debit Notes.
- Solve upcoming escalations with high pressure (e.g. avoid line stop at end customer).
- Work proactively to ensure all local SHE objectives are achieved, whilst working in compliance with SHE regulations.
What makes you a good fit:
- Experience gained from working within a previous Customer Service role.
- An understanding of export logistics processes.
- Knowledge of DG (dangerous goods) relating to logistics & shipping would also be beneficial.
- Good administration and IT skills with experience of using SAP.
- Experience with Service Cloud’s e.g., Sales Force.
- Excellent problem solving and communication skills.
- Excellent organisation and prioritising skills.
Some perks of joining Henkel:
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year.
- Diverse national and international growth opportunities.
- Global wellbeing standards with health and preventive care programs.
- Gender-neutral parental leave for a minimum of 8 weeks.
- Employee Share Plan with voluntary investment and Henkel matching shares.
- Performance bonus / incentives.
- Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary.
- Annual Leave: 27 days plus 8 Bank Holidays.
- Celebration vouchers.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
Intercompany Specialist - 12 month FTC in Hemel Hempstead employer: Henkel
Henkel is an exceptional employer that fosters a dynamic and inclusive work culture, offering flexible working arrangements and diverse growth opportunities for its employees. With a strong commitment to employee wellbeing and a competitive benefits package, including generous parental leave and a robust pension scheme, Henkel empowers its team members to thrive both personally and professionally in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Intercompany Specialist - 12 month FTC in Hemel Hempstead
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Intercompany Specialist - 12 month FTC in Hemel Hempstead
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Intercompany Specialist - 12 month FTC in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Henkel. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Henkel
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Henkel and demonstrate your readiness to engage with their systems right away.
