Henkel is seeking a motivated Team Leader to oversee our Customer Service team in Hemel Hempstead. You will drive end-to-end order-to-cash processes, coach staff, and collaborate with internal partners to deliver exceptional customer experiences.
You will use CRM/ERP tools including Salesforce Service Cloud and SAP to monitor KPIs, manage performance, and implement process improvements across the organization. A strong customer focus and leadership presence are essential.
#J-18808-LjbffrHybrid Customer Experience Team Leader in Hemel Hempstead employer: Henkel
Henkel is an exceptional employer that values diversity and inclusivity, offering a flexible work scheme and a hybrid model that allows employees to balance their professional and personal lives effectively. With a strong focus on employee growth, Henkel provides numerous opportunities for advancement, competitive benefits including a generous pension plan, and a supportive work culture that celebrates the uniqueness of every individual. Join us in our vibrant location where your contributions will be recognised and rewarded, making a meaningful impact in the finance sector.
