At a Glance
- Tasks: Support the Business Intelligence team with admin tasks and process customer claims.
- Company: Join Henkel, a diverse and innovative company with a collaborative culture.
- Benefits: Enjoy flexible hours, hybrid work, competitive salary, and wellness programs.
- Other info: Great career growth opportunities and a welcoming environment for all backgrounds.
- Why this job: Make an impact by improving processes and supporting a dynamic team.
- Qualifications: Strong communication skills, organisational abilities, and knowledge of Microsoft Excel.
The predicted salary is between 25000 - 32000 £ per year.
About this Position
We're looking for a proactive and organised Administrative Assistant to support our Business Intelligence team. In this role, you'll help keep operations running smoothly by processing customer claims, coordinating requests, supporting commercial activities, and managing key administrative tasks. You'll work closely with colleagues across multiple departments, track progress against timelines, and identify opportunities to improve processes. If you're a strong communicator with excellent organisational skills and enjoy working in a fast-paced, collaborative environment, we'd love to hear from you.
What you´ll do:
- Support department and business administration tasks
- Process customer claims in a timely manner
- Track requests status and communicate to relevant colleagues
- Propose and implement business process improvements in area of responsibility
- Support commercial teams in agreed tasks such as communication of activities to customers
- Work within a Team to effectively manage workload
- Provide cover for other members of Business Intelligence team when required
- Manage process timelines with key stakeholders across departments
What makes you a good fit:
- Analytical and Conceptual Thinking
- Organizational Skills
- Stress resistance/ability to work under pressure
- Ability to influence & coordinate a team of peers
- Strong communication/presentation skills
- Empathy, Sociability & Teamwork
- Good knowledge of Microsoft packages with advanced Excel including macros and VBA
Some perks of joining Henkel:
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Performance bonus / incentives
- Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary
- Annual Leave: 27 days plus 8 Bank Holidays
- Celebration vouchers
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
Admin Support Assistant in Hemel Hempstead employer: Henkel
Henkel is an exceptional employer that values diversity and inclusivity, offering a flexible work scheme and a hybrid model that allows employees to balance their professional and personal lives effectively. With a strong focus on employee growth, Henkel provides numerous opportunities for advancement, competitive benefits including a generous pension plan, and a supportive work culture that celebrates the uniqueness of every individual. Join us in our vibrant location where your contributions will be recognised and rewarded, making a meaningful impact in the finance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Support Assistant in Hemel Hempstead
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Henkel!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Admin Support Assistant in Hemel Hempstead
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Henkel, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Henkel
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Henkel’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
