Henkel Ltda. in Hemel Hempstead is seeking a Customer Service Team Leader to oversee the CSX team, drive end-to-end customer experience, and coordinate Order to Cash and CRM activities.
You will coach staff, monitor KPIs, and partner with Sales, Marketing and Supply Chain to deliver reliable service and continuous improvements. The role emphasizes stakeholder communication, data quality in CRM, and a proactive approach to problem solving within a hybrid work setup.
#J-18808-LjbffrCustomer Service Team Lead – Hybrid (OTC & CX) in Hemel Hempstead employer: Henkel Ltda.
Henkel Ltda. offers an exceptional work environment in Hemel Hempstead, where innovation meets collaboration. As a National Account Manager, you will benefit from a flexible hybrid working model, a strong emphasis on professional development, and a culture that values teamwork and creativity. Join us to drive impactful strategies while enjoying a supportive atmosphere that fosters growth and success.
