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- Tasks: Join us in Customer Excellence, Logistics, and Demand Planning to drive real change.
- Company: Henkel Consumer Brands, a leader in the market with a diverse and inclusive culture.
- Benefits: Flexible hours, hybrid work, competitive pension, and 27 days annual leave.
- Other info: Embrace diversity and grow your career in a supportive environment.
- Why this job: Gain hands-on experience in supply chain while making a difference in a global company.
- Qualifications: A Levels BCC or BTEC DMM, strong communication, and a collaborative mindset.
The predicted salary is between 18000 - 25000 £ per year.
About this Position
Henkel Consumer Brands hold leading market positions worldwide and its Brand name product business is continuously developing. Operating within both Retail and Professional Industries, our Brands and products are used widely every day. You will embark on 3 functions in rotation: Customer Excellence, Logistics and Demand Planning.
What you’ll do
- Customer complaints & claims management:
- Customer interaction and ad-hoc analysis during inbound emails; monitoring cases managed in GBS+ (Shared Service Centre)
- Be customers’ counterpart for solving and negotiating any operational topic/issue related to orders (delays, incidents, returns, prices, invoices, etc)
- Help drive improvements in the team’s performance
- Using analysis and insight, highlight key trends and possible improvements
- Work within company practice/guidelines and compliance
- Opportunity to work independently, while provided with the necessary team support
- SAP support for Logistics Operational Fundamentals (Rework, Purchase orders etc)
- Electronic Data Interface (EDI) management
- Monitoring/Reporting on Key Supply Chain Metrics
- Support in Demand reviews – PowerBI/MS office
- Out of stock report management
- Supporting Project Implementation Manager in all the steps of project
- Managing product lifecycle in the SAP
What makes you a good fit
- Minimum Educational Requirements: A Levels: BCC or BTEC DMM, GCSE Maths and English Language (9-4)
- Strong communication skills
- Good organisation and time-management
- Attention to detail
- Collaborative mindset
- Relationship-building skills
- Creativity and commercial thinking
- Adaptability and willingness to learn
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Performance bonus / incentives
- Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary
- Annual Leave: 27 days plus 8 Bank Holidays
- Celebration vouchers
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
Supply Chain Apprentice employer: Henkel group
Contact Detail:
Henkel group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Apprentice
✨Tip Number 1
Network like a pro! Reach out to people in the supply chain field, especially those at Henkel. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer excellence and logistics. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used data or insights in past experiences. Highlighting your ability to drive improvements will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Supply Chain Apprentice
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Supply Chain Apprentice role. Highlight your relevant skills, like communication and organisation, and show how they align with what we’re looking for at Henkel.
Show Off Your Skills: Don’t just list your qualifications; give examples of how you’ve used your skills in real-life situations. Whether it’s a project at school or a part-time job, we want to see how you can bring value to our team.
Be Yourself: We love uniqueness! Let your personality shine through in your application. Share your interests and what makes you tick, as we’re looking for someone who fits well with our collaborative culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Henkel group
✨Know Your Supply Chain Basics
Before the interview, brush up on key supply chain concepts, especially those related to logistics and demand planning. Understanding terms like EDI management and SAP will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since strong communication is a must for this position, prepare examples of how you've effectively communicated in past roles or projects. Think about times when you resolved conflicts or collaborated with others to achieve a goal.
✨Demonstrate Your Analytical Mindset
Be ready to discuss how you've used data analysis in previous experiences. Whether it's highlighting trends or making improvements, showing your analytical skills will resonate well with the interviewers, especially since they'll be looking for someone who can drive performance improvements.
✨Emphasise Your Adaptability
This role requires a collaborative mindset and adaptability. Share stories that illustrate your ability to learn quickly and adjust to new situations. Highlight any experiences where you successfully navigated changes or challenges in a team setting.