At a Glance
- Tasks: Support smooth business operations across front desk, logistics, and administration.
- Company: Join a dynamic team in a fast-paced environment.
- Benefits: Gain valuable experience, develop skills, and enjoy a collaborative workplace.
- Other info: Great opportunity for career growth and learning in a supportive team.
- Why this job: Be the backbone of our operations and make a real difference every day.
- Qualifications: Organised, proactive, and reliable with strong communication skills.
The predicted salary is between 24000 - 30000 £ per year.
The Operations & Logistics Assistant plays a key role in supporting the smooth running of the business across Front Desk, Logistics, Dispatch, Workshop, and Administration. This role is responsible for managing client collections and returns, coordinating internal runs between offices and suppliers, supporting dispatch and workshop operations, and assisting with administrative tasks. The ideal candidate is highly organised, proactive, reliable, and able to adapt to changing priorities throughout the day.
Key Responsibilities:
- Front Desk & Client Handling
- Manage the front desk throughout the day, ensuring all visitors and clients are welcomed professionally.
- Handle client collections and returns efficiently.
- Ensure clients are attended to promptly and are not left waiting unnecessarily.
- Coordinate collections with the relevant departments.
- Ensure all returned items are properly labelled with the correct APPRO number, particularly for uncertified goods.
- Assist with printing APPROs and liaise with the Accounts team regarding credit limits where required.
- Manage the pick-up and drop-off of incoming and outgoing shipments and ensure they are passed to the relevant team.
- Dispatch & Returns Support
- Provide daily support to the Dispatch team, including remixing diamonds and certificates.
- Support the Dispatch team during busy periods.
- Assist with delayed returns.
- Collect missing stones or certificates when required.
- Ensure goods and certificates are correctly matched.
- Internal Logistics & External Runs
- Perform daily runs between offices, workshops, suppliers, and service providers.
- Manage daily workshop runs and jobbing deliveries.
- Deliver and collect repairs, bespoke jobs, mountings, finished jewellery, and other workshop-related items.
- Assist with coordinating priorities between departments and workshops.
- Collect and deliver post.
- Collect grading reports and certificates when required.
- Collect hallmarked items when required.
- Assist with any business-critical collections or deliveries.
- During quieter periods, proactively identify runs that can improve workflow efficiency.
Key Skills & Attributes:
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Professional communication and customer service skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Proactive, reliable, and adaptable approach to work.
- Ability to work independently and as part of a team.
- Comfortable coordinating with multiple departments and external suppliers.
- Basic IT skills, including Microsoft Office (Outlook, Word, and Excel).
Operations & Logistics Assistant in London employer: Henig Diamonds
As an Operations & Logistics Assistant, you will thrive in a dynamic and supportive work environment that values teamwork and efficiency. Our company offers competitive benefits, a culture of continuous improvement, and ample opportunities for professional growth, all set in a vibrant location that fosters collaboration and innovation. Join us to be part of a dedicated team where your contributions are recognised and rewarded, making every day meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Logistics Assistant in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Henig Diamonds and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Henig Diamonds!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Henig Diamonds keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations & Logistics Assistant in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Henig Diamonds:This is your chance to really connect with the team at Henig Diamonds. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Henig Diamonds
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Henig Diamonds.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Henig Diamonds that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Henig Diamonds. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
