At a Glance
- Tasks: Engage with clients, drive sales, and provide exceptional customer service in the art market.
- Company: Join HENI, a cutting-edge art services business blending art and technology.
- Benefits: Gain valuable sales experience in a creative environment with growth opportunities.
- Other info: Dynamic team atmosphere with a focus on personal and professional development.
- Why this job: Build lasting relationships while working with art enthusiasts and collectors.
- Qualifications: 1 year of sales experience and strong communication skills required.
The predicted salary is between 28800 - 48000 £ per year.
HENI is an international art services business working with leading artists and estates across printmaking, marketplaces for physical artworks, NFTs, publishing, digital, video production, art research and analysis. HENI is at the cutting edge of art and tech using the latest and best technologies, to make art accessible to audiences worldwide.
We are seeking Client Liaisons who have strong social skills, are hardworking, and have an interest in the art market. You must have a passion for sales and a genuine desire to build a long-term career in this field. We are looking for bright, outgoing and organised professionals who are comfortable contacting clients through email/phone as well as handling a variety of administrative tasks. This is an excellent opportunity for people with foundational sales experience and an interest in developing their sales skills, in a creative and dynamic environment. The focus is following up on warm leads - you will be developing relationships with existing customers and with potential customers who have expressed an interest. You will be responsible for driving sales growth while providing exceptional customer service to art enthusiasts and collectors.
Key Responsibilities- Assisting in all aspects of client liaison and the sales process - from onboarding new clients, to processing orders, to invoicing and shipping.
- Generate new sales opportunities through outreach, networking, and relationship building.
- Maintain relationships with existing customers and repeat buyers.
- Present and promote our products and services to potential buyers.
- Provide expert customer service and support throughout the entire sales process.
- Support our customer care team with inquiries and service requests.
- Maintain accurate records in CRM systems of customer interactions, sales activities, and pipeline progress.
- Collaborate with team members to achieve sales targets and business objectives.
- Produce comprehensive reports to assess sales performance, identifying learnings and opportunities to optimise processes.
- Collaborate with the management team to establish and track monthly sales targets based on business and external opportunities.
- At least 1 year of sales, business development, or client services experience.
- Confident and articulate communication skills.
- Natural ability to build rapport and connect with diverse customers.
- Strong customer service orientation with problem-solving skills.
- Outgoing personality with excellent interpersonal skills.
- Self-motivated with ability to work both independently and as part of a team.
- Empathetic and attentive, skilled at listening and building trust-based relationships.
- Excellent organisational and administrative skills.
- Ability to thrive in a fast-paced, dynamic environment where priorities can change quickly.
- Interest in or appreciation for art and creative industries.
- Additional language skills.
- Prior sales experience in luxury and/or high value goods industries.
Locations
Client Liaison in City of London, London employer: HENI
HENI is an exceptional employer that fosters a vibrant and creative work culture, where employees are encouraged to develop their sales skills in the dynamic intersection of art and technology. With a strong emphasis on employee growth, HENI offers opportunities for professional development while working alongside passionate colleagues who share a love for the art market. Located in a stimulating environment, HENI provides a unique chance to engage with leading artists and estates, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Client Liaison in City of London, London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Client Liaison at HENI, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including HENI. Tailor your message to explain why you’re drawn to them and how you can contribute as a Client Liaison. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Client Liaison in City of London, London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for HENI:When writing your cover letter, make sure to tailor your message specifically for HENI. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at HENI
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show HENI that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show HENI that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with HENI’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
