At a Glance
- Tasks: Lead and innovate the Graduation Experience across university partnerships.
- Company: Respected organisation focused on exceptional client and graduate experiences.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape memorable events.
- Other info: Dynamic role with travel across the UK and excellent career growth potential.
- Why this job: Make a real impact on graduation experiences while leading a passionate team.
- Qualifications: Experience in large-scale event operations and strong leadership skills required.
Our client is a long-established and highly respected organisation looking to recruit an exceptional Head of Events & Experience for their Graduation Services. Responsible for leading the delivery, continuous improvement and innovation of the Graduation Experience across all university partnerships. The role ensures Graduation Services delivers exceptional client and graduate experiences through operational excellence, outstanding people leadership and continual service innovation. Working closely with the Commercial Director, Marketing Manager and Bid Manager, the Head of Events & Experience translates commercial strategy into consistently outstanding delivery, strengthening client relationships, improving service quality and reinforcing Graduation Services' position as the UK's leading Graduation Experience Partner. The successful candidate must be able to demonstrate: * Proven experience leading large-scale event operations and multi-site service delivery. * Strong leadership, coaching and people development skills, leading a team of over 10 people * Excellent client relationship management and stakeholder engagement abilities. * Demonstrable experience driving operational excellence and continuous improvemen * Strong commercial awareness with the ability to balance service quality, efficiency and profitability. * Excellent planning, organisational and project management skills. * Ability to lead change and implement new ways of working. * Strong communication, influencing and problem-solving skills. Based in Waterbeach, Cambridgeshire, this role requires someone who can travel throughout the UK to meet clients and attend services
Head of Events & Experience in Waterbeach employer: Heneom HR
As a long-established and highly respected organisation, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. The Head of Events & Experience will benefit from exceptional professional development opportunities, a supportive team environment, and the chance to make a significant impact on the Graduation Experience across the UK. Located in Waterbeach, Cambridgeshire, our commitment to operational excellence and client satisfaction ensures that you will be part of a leading team dedicated to delivering outstanding service.
We think you need these skills to ace Head of Events & Experience in Waterbeach
Event Operations Management
Leadership Skills
Coaching and People Development
Client Relationship Management
Stakeholder Engagement
Operational Excellence
Continuous Improvement
