Human Resources Manager

Ede & Ravenscroft are the UK's leading provider of Graduation Services and the UK’s oldest tailor, specialising in bespoke tailoring, ceremonial robes, and legal attire since 1689.

We are looking for a dynamic, hands-on and operationally-aligned part-time HR Manager to join the team.

The HR Manager is responsible for delivering high-quality, efficient, and compliant HR services across the employee lifecycle with a focus on operational excellence and building strategic partnerships with line managers.

This role partners with line managers to ensure HR operations are consistent across the organisation, data-driven, and aligned with organisational objectives while fostering a positive employee experience.

The successful candidate will combine strong HR knowledge with a continuous improvement mindset, identifying opportunities to enhance processes, improve service delivery, and support operational excellence across all HR functions.

Key Responsibilities

• HR Operations
• Manage day-to-day HR operations across the employee lifecycle, including recruitment, onboarding, employee changes, and offboarding.
• Business partner line managers across the organisation and ensure they are trained and upskilled to manage their teams effectively and fairly.
• Maintain accurate employee records and ensure HR data integrity within HRIS platforms – support the organisation to evaluate, implement and review systems that are fit for purpose.
• Line manager the HR administrator, ensuring HR admin is completed on time, efficiently and with continuous improvement of process and service.
• Build an HR plan for 3-5 years that focuses on HR excellence, business partnership and improving operations through great people management.
• Operational Excellence & Continuous Improvement
• Evaluate and continuously improve HR policies and processes to increase operational efficiency, consistency, and employee satisfaction.
• Train and support line managers across the organisation to manage underperformance and non-compliance to policies and procedures.
• Identify automation opportunities and use HR technology to streamline workflows where appropriate.
• Monitor HR service metrics and recommend process improvements based on data and feedback, e. g. absence management and performance management data.
• Support implementation of HR projects and organisational change initiatives.
• Employee Relations
• Serve as a trusted advisor to managers and employees on HR policies, procedures, and employment practices.
• Assist in resolving employee relations matters, conducting investigations, and supporting disciplinary processes.
• Promote a positive, inclusive, and high-performing workplace culture.
• Ensure line managers are trained and upskilled to manage employee issues arising in their departments, giving them confidence to lead and make difficult decisions.
• Talent Acquisition & Onboarding
• Coordinate recruitment activities, including job postings, candidate screening, interview scheduling, and onboarding.
• Support line managers in managing temporary staff, onboarding and ensuring contracts and timescales are operationally appropriate
• Partner with hiring managers to ensure an efficient and positive candidate experience.
• Support workforce planning and talent pipeline initiatives, planning 12-18 months ahead using performance management data and temp information
• Work with line managers and H&S Manager to ensure a robust and positive onboarding process for all new employees
• Performance, Development & Training
• Ensure line managers are trained and equipped to deliver robust performance management processes in their departments, ensuring consistency across the estate.
• Support performance management processes, including goal setting, performance reviews, and development planning.
• Assist managers in identifying training and capability development needs and turn this into a rolling training and development plan for the organisation.
• Compliance & Risk Management
• Ensure compliance with employment legislation, company policies, and regulatory requirements.
• Support internal and external HR audits.
• Maintain confidentiality and safeguard employee information.
• Monitor legislative updates and recommend policy enhancements where required.
• HR Analytics & Reporting
• Prepare regular HR reports and dashboards on key workforce metrics.
• Analyse trends related to turnover, recruitment, absence, engagement, and performance.
• Use data to support informed decision-making and continuous improvement initiatives.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Professional HR certification (e. g., SHRM-CP, PHR, CIPD Level 5 or equivalent) preferred.
• 3–5 years of progressive HR generalist and operational experience
• Experience supporting multiple HR disciplines within a fast-paced environment.
• Experience with HRIS systems and Microsoft Office applications.
• Success Measures
• High employee satisfaction with HR services.
• Accurate and timely HR administration with minimal errors.
• Improved HR process efficiency and cycle times.
• Compliance with employment legislation and internal policies.
• Successful delivery of HR improvement initiatives.
• Increased adoption and effective utilization of HR systems and self-service tools.
• Positive manager feedback regarding HR support and partnership.
• Line Manager
• Reports to: Group Director
• Expected to work 3 days a week in the office at Waterbeach with some travel to London