At a Glance
- Tasks: Engage with customers, assess their needs, and recommend vehicles and services.
- Company: Join the dynamic Ford team in Horsham, a leader in the automotive industry.
- Benefits: Enjoy a competitive salary, uncapped commission, and various perks including healthcare and discounts.
- Why this job: This role offers personal development, training, and the chance to excel in a rewarding environment.
- Qualifications: A full UK driving licence and a passion for customer service are essential; sales experience preferred.
- Other info: Structured career path with salary increases after 2 and 5 years of service.
The predicted salary is between 20000 - 30000 £ per year.
In this New & Used Car Sales Advisor role you will:
-
Build rapport with customers and, using sound knowledge, accurately assess their needs and recommend the most suitable products and services;
-
Negotiate the sale price of the vehicles including possible trade-in values;
-
Calculate finance payments including cash or car loans;
-
Maximise every sales opportunity to achieve vehicle sales and profit targets;
-
Upsell accessories and additional aftersales services;
-
Proactively prospect new and existing customers to maintain your database and ensure repeat business;
-
Create and coordinate customer appointments, schedule test drives and arrange handover appointments;
-
Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements.
-
Have a real drive and desire to produce results;
-
Able to build outstanding customer relationships;
-
Have a stable working history;
-
Be a customer service champion where you exceed your customers’ expectations in every element of their buying experience;
-
Confident Excel user;
-
Automotive industry or vehicle sales experience would be preferable; however, we will consider applicants with a good sales track record outside of the industry;
-
A full UK driving licence.
-
£25,000 per year
-
Permanent
-
Full-time
-
4 days ago
Driven? Ambitious? Passionate about what you do? Prepared to be an expert in your field? If you’ve answered yes to all of these then we have an exciting and rewarding career just waiting for you. We have an excellent opportunity to join our New & Used Car Sales team at Ford in Horsham.
The Rewards:
As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:
-
Starting salary of £25,000 with an increase after 2 and 5 years service, plus uncapped commission.
-
40 hour working week.
-
Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
-
Access to car benefit scheme from day one;
-
Enhanced family leave benefit.
-
Life Insurance;
-
Bupa Healthcare Cash Plan for you and your family;
-
Opportunity to join the company pension scheme;
-
23 days holiday (plus bank holidays), increasing with length of service;
-
Discounts on new vehicle, used vehicle, service and parts purchases;
-
Various perks and discounts with high street and online retailers and services.
Hendy
New & Used Sales Advisor employer: Hendy
Contact Detail:
Hendy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New & Used Sales Advisor
✨Tip Number 1
Familiarize yourself with the latest trends in the automotive industry. Understanding what customers are looking for in new and used cars will help you build rapport and recommend the most suitable products.
✨Tip Number 2
Practice your negotiation skills. Being able to confidently negotiate sale prices and trade-in values can set you apart from other candidates and show that you're ready to maximize sales opportunities.
✨Tip Number 3
Enhance your customer service skills. Since this role emphasizes exceeding customer expectations, demonstrating a strong commitment to customer satisfaction during interviews can make a significant impact.
✨Tip Number 4
Network within the automotive community. Connecting with professionals in the industry can provide valuable insights and potentially lead to referrals or recommendations for the position.
We think you need these skills to ace New & Used Sales Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a New & Used Sales Advisor. Highlight your ability to build rapport with customers and your experience in sales, whether in the automotive industry or another field.
Tailor Your CV: Customize your CV to reflect relevant skills and experiences that align with the job description. Emphasize your customer service skills, sales achievements, and any experience with finance calculations or vehicle sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your drive to exceed customer expectations. Mention specific examples of how you've successfully built customer relationships and achieved sales targets in the past.
Highlight Relevant Skills: In your application, be sure to mention your proficiency in Excel and any other relevant software. If you have experience in negotiating sales or upselling products, include those details to strengthen your application.
How to prepare for a job interview at Hendy
✨Show Your Sales Skills
Be prepared to discuss your previous sales experiences and how you successfully closed deals. Highlight any specific techniques you used to build rapport with customers and negotiate effectively.
✨Know the Product
Familiarize yourself with the vehicles and services offered by the company. Being knowledgeable about the products will help you answer questions confidently and demonstrate your commitment to the role.
✨Demonstrate Customer Service Excellence
Prepare examples of how you've exceeded customer expectations in past roles. This could include resolving issues, providing exceptional service, or going above and beyond to ensure customer satisfaction.
✨Prepare for Financial Discussions
Brush up on your understanding of finance options related to vehicle sales. Be ready to discuss how you would calculate finance payments and explain these options to customers clearly.