At a Glance
- Tasks: Build relationships with customers and help them find their perfect vehicle.
- Company: Join the family-run Hendy Group, a leader in automotive sales.
- Benefits: Starting salary of £25,500 plus uncapped commission and great perks.
- Other info: Enjoy discounts on vehicles and services, plus a supportive team environment.
- Why this job: Be part of a rewarding career with personal development and training opportunities.
- Qualifications: Driven individuals with a passion for customer service and sales.
The predicted salary is between 20400 - 30600 £ per year.
Driven? Ambitious? Passionate about what you do? Prepared to be an expert in your field? If you've answered yes to all of these then we have an exciting and rewarding career just waiting for you. We have an excellent opportunity to join our New & Used Car Sales team at FORD in Tunbridge Wells.
The Rewards:
- Starting salary of £25,500, plus uncapped commission.
- 40 hour working week.
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career.
- Access to Company Vehicle Scheme.
- Enhanced family leave benefit.
- Life Insurance.
- Bupa Healthcare Cash Plan for you and your family.
- Opportunity to join the company pension scheme.
- 23 days holiday (plus bank holidays), increasing with length of service.
- Discounts on new vehicle, used vehicle, service and parts purchases.
- Various perks and discounts with high street and online retailers and services.
The Sales Advisor Opportunity:
- Build rapport with customers and, using sound knowledge, accurately assess their needs and recommend the most suitable products and services.
- Negotiate the sale price of the vehicles including possible trade-in values.
- Calculate finance payments including cash or car loans.
- Maximise every sales opportunity to achieve vehicle sales and profit targets.
- Upsell accessories and additional aftersales services.
- Proactively prospect new and existing customers to maintain your database and ensure repeat business.
- Create and coordinate customer appointments, schedule test drives and arrange handover appointments.
- Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements.
About You:
- Have a real drive and desire to produce results.
- Able to build outstanding customer relationships.
- Have a stable working history.
- Be a customer service champion where you exceed your customers' expectations in every element of their buying experience.
- Confident Excel user.
- Automotive industry or vehicle sales experience would be preferable; however, we will consider applicants with a good sales track record outside of the industry.
- A full UK driving licence.
The Company:
Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.
If you possess the necessary experience and skills and would like to be part of Hendy Group's success, select Apply Now.
Sales Advisor in Tonbridge employer: Hendy Group
As a Ford Technician at our company, you will join a dynamic team that values collaboration and innovation in a supportive work environment. We offer competitive salaries, ongoing training opportunities, and a commitment to employee development, ensuring you can grow your skills while making a meaningful impact in the automotive industry. Located in a vibrant area, our workplace fosters a culture of excellence and customer service, making it an ideal place for passionate individuals looking to advance their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Tonbridge
✨Tip Number 1
Get to know the company inside out! Research Hendy Group and their values, so you can show off your knowledge during interviews. This will help us see how passionate you are about joining the team.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Highlight your ability to build rapport and exceed customer expectations, just like the job description mentions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This could give you insider tips and maybe even a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about wanting to be part of our team at Hendy Group.
We think you need these skills to ace Sales Advisor in Tonbridge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm shine through! We want to see that you're driven and ambitious, so share why you're excited about the Sales Advisor role and how you can contribute to our team.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your customer service skills and any relevant sales experience. We love seeing how your background aligns with what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hendy Group
✨Know Your Product Inside Out
Before the interview, make sure you’re familiar with the range of vehicles Ford offers. Understand their features, benefits, and what sets them apart from competitors. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve successfully built relationships with customers. Use specific examples that highlight your ability to exceed targets and provide exceptional customer service, as this is crucial for a Sales Advisor.
✨Practice Common Interview Questions
Anticipate questions related to customer service, negotiation, and upselling. Practising your responses can help you articulate your thoughts clearly during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Drive and Ambition
The job description emphasises being driven and ambitious. Be prepared to share your career goals and how this position aligns with them. Show enthusiasm for personal development and training opportunities, as this will resonate well with the interviewers.
