At a Glance
- Tasks: Deliver exceptional customer service and guide clients through their car buying journey.
- Company: Join Hendy Group, a family-run business with a strong reputation for excellence.
- Benefits: Starting salary of £25.5k plus uncapped commission, healthcare, and 25 days holiday.
- Other info: Structured career development and ongoing training opportunities await you.
- Why this job: Be part of a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Sales experience preferred, but a passion for customer service is key.
The predicted salary is between 25500 - 25500 £ per year.
Starting salary of £25.5k, with a realistic OTE of £40k (uncapped).
Contractual hours: 40
Basis: Full Time
Region: Sussex
Job category/type: Sales
Date posted: 13/07/2026
Job reference: HG013809V0
Drive your career forward at Hendy! Are you ambitious, confident and passionate? Do you thrive within a fast-paced environment where you can deliver exceptional customer service, creating a seamless car buying experience? At Hendy Group, we’re proud of our long-standing reputation for excellence, integrity and exceptional customer care. We’re now looking for a motivated Retail Sales Advisor to join our successful Mazda showroom in Horsham.
Our Sales Advisor Opportunity:
- Build rapport with customers, understand their needs and recommend the most suitable vehicles and additional products.
- Guide customers confidently through every stage of their purchasing journey - from initial enquiry and test drive through to vehicle handover.
- Discuss finance options including cash or car loans, negotiate the sale price of the vehicles including possible trade-in values.
- Maximise sales opportunities - working towards vehicle sales and profit targets whilst maintaining exceptional customer satisfaction.
- Proactively prospect new and existing customers to maintain your database and encourage repeat business.
- Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements.
About You:
- Have a real drive and desire to achieve results and deliver exceptional service.
- Able to build outstanding customer relationships, exceeding their expectations in every element of their buying experience.
- You’re confident, professional and personable.
- You have excellent communication and organisational skills.
- You’re comfortable discussing finance and associated products.
- Confident Excel user.
- A full UK manual driving licence.
Successful candidates will be subject to appropriate pre-employment checks, including right to work verification and DBS checks. Automotive industry or vehicle sales experience would be preferable; however, we will consider applicants with a proven sales track record outside of the industry.
The Rewards:
- Starting salary of £25,500, plus uncapped commission, with a realistic OTE of £40,000.
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career.
- Access to Company Vehicle Scheme.
- Enhanced family leave benefit.
- Life Insurance.
- Bupa Healthcare Cash Plan for you and your family.
- Opportunity to join the company pension scheme.
- 25 days holiday (plus bank holidays), increasing with length of service.
- Discounts on new vehicle, used vehicle, service and parts purchases.
- Various perks and discounts with high street and online retailers and services.
About Us:
Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.
Sales Advisor employer: Hendy Group
As a Ford Technician at our company, you will join a dynamic team that values collaboration and innovation in a supportive work environment. We offer competitive salaries, ongoing training opportunities, and a commitment to employee development, ensuring you can grow your skills while making a meaningful impact in the automotive industry. Located in a vibrant area, our workplace fosters a culture of excellence and customer service, making it an ideal place for passionate individuals looking to advance their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Advisor at Hendy Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Hendy Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Hendy Group:When writing your cover letter, make sure to tailor your message specifically for Hendy Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Hendy Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Hendy Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Hendy Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Hendy Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
